At Poseidon Dry Carpet Cleaning, we pride ourselves on being a trusted and reputable business in the Montgomery County, Maryland area. For over 25 years, we have been providing top-notch carpet cleaning services to residential and commercial clients alike. Our mission is to provide the best possible value and service to our customers, and we strive to exceed their expectations.
Our History
Our owner, Cal Smith, has over 37 years of experience in the service industry, and has been using the dry compound cleaning system on residential and commercial carpeting in Washington, DC, and surrounding areas, for over 20 years. With a passion for providing exceptional customer service, Cal established Poseidon Dry Carpet Cleaning with the goal of revolutionizing the carpet cleaning industry.
Our Services
At Poseidon Dry Carpet Cleaning, we specialize in residential and commercial carpet cleaning throughout Montgomery County, MD, Northern Virginia, and Washington, D.C. Our services include:
- Carpet, Rug & Flooring Cleaning: We use a proprietary compound dry carpet cleaning process that is safer, leaves carpets cleaner, fluffier, and odor-free.
- Drapery Cleaning: Our specialized equipment and expertly trained technicians ensure a thorough and gentle cleaning of your drapery.
- Soil & Stain Repellant: We apply a protective coating to your carpet fibers, preventing stains and making future cleaning easier.
- Upholstery Cleaning: Our state-of-the-art equipment and eco-friendly cleaning products gently clean and disinfect your upholstery.
- Water Damage Repair: We carefully assess, dry, and restore damaged areas to prevent further damage.
- Power Washing: Our expert technicians use state-of-the-art equipment to thoroughly clean and power wash surfaces.
What Sets Us Apart
At Poseidon Dry Carpet Cleaning, we are committed to providing unparalleled customer service and exceptional results. We employ only the most experienced and trained technicians, who undergo rigorous training to ensure they are equipped to handle even the most challenging cleaning tasks. Our proprietary dry compound cleaning system is designed to be safer, more effective, and environmentally friendly than traditional wet cleaning methods.
What Our Customers Say
Here's what some of our satisfied customers have to say about our services:
- "It's very difficult in this day and age (of lack luster performance of so many companies) to find a company that provides 100% satisfaction, but that is exactly the experience I had yesterday."
- "The steps to the basement which I thought could not be 'saved' are spotless and the carpet looks like new. I will be recommending you strongly to all my friends and neighbors as an outstanding company and know that you have now found yourself a loyal customer for life!"
Get in Touch
If you have any questions or would like to request a quote, please do not hesitate to contact us. We would be delighted to serve you and demonstrate our superior cleaning services.
Disappointing Experiences
Several reviewers have had unfortunate interactions with this company, citing unprofessional behavior from their employees. One reviewer mentioned that the employees helped themselves to bathrooms without permission, leaving a mess behind. They also had issues with toilet paper and even reported finding a messy bathroom on the second floor.
Invasion of Privacy
Another reviewer was distressed by the company's lack of response and invasion of privacy, stating that they looked up the company despite not having used their services.
Poor Customer Service
A third reviewer experienced poor customer service, struggling to receive an invoice from the company. The representative, Tammy, was unable to generate the invoice without assistance from her supervisor and eventually hung up the phone, leaving the customer with no solution.
A Positive Exception
However, one reviewer had a positive experience with the company, praising their timely and professional service. The reviewer was pleased with the quality of the sofa cleaning and would use the company again.
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