We Clean Like We Care Because We Do
At Santos Cleaning Services, LLC, we take pride in being a leading cleaning service company in Staten Island and vicinity. With over 20 years of experience, we have built a reputation for providing top-notch cleaning services to both commercial and residential clients. Our commitment to attention to detail, expert service, and customized solutions has earned us the trust and loyalty of our clients.
Our Mission
Our mission is to provide exceptional cleaning services that exceed our clients' expectations. We work closely with our clients to understand their unique needs and circumstances, and tailor our services to meet their specific requirements. We are proud to be a leading cleaning service in Staten Island and vicinity, and we are willing to go the extra mile whenever and wherever we're needed.
Our Services
We offer a wide range of cleaning services, including home cleaning, maid services, window washing, commercial cleaning, and move-in/move-out cleaning. Our team of experienced professionals is dedicated to providing reliable, efficient, and effective cleaning solutions that meet the highest standards of quality. Whether you need a one-time cleaning service or regular maintenance, we have got you covered.
What Sets Us Apart
What sets us apart from other cleaning companies is our attention to detail and receptiveness to the unique needs of each client. We understand that every client is unique, and we take the time to listen to their concerns and customize our services accordingly. Our dedicated team of professionals is committed to providing exceptional service, and we invest the time and energy necessary to be well-prepared for any unique requests or special concerns our clients may have.
Why Choose Us?
At Santos Cleaning Services, LLC, we are proud of our reputation for providing exceptional cleaning services. Our clients trust us because we are:
- Attention to detail: We take pride in our work and pay attention to every detail to ensure that our clients receive the highest quality service.
- Always prepared: We invest the time and energy necessary to be well-prepared for any unique requests or special concerns our clients may have.
- Expert service: Our team of professionals brings their experience and know-how to every job, ensuring that our clients receive the best possible service.
Poor Cleaning Experience
The reviewers had a negative experience with the cleaning company, citing poor cleaning quality and unprofessional behavior.
Damage to Property
One reviewer reported that the cleaning team damaged their molding and furniture with a vacuum that was not suitable for commercial use. They also took a chunk out of their side board and cleaned their expensive chair and couch with wet rags.
Lack of Attention to Detail
Both reviewers reported that the cleaning team did not complete tasks as promised. One reviewer said that the team did not clean their kitchen, and the other reviewer had to call the cleaners back to redo tasks that were included in the estimate.
Unprofessional Behavior
One reviewer was unhappy with the owner's response to their concerns, feeling that they were uncooperative and unprofessional. The reviewer also mentioned that the owner criticized their old cleaning lady, which was seen as unprofessional.
Inconsistency in Quality
One reviewer noted that the cleaning quality decreased over time, with the team only doing surface cleaning instead of a deep clean.
