Cleaning Windows, Brightening Your Business!
At Deluxe Cleaners, we pride ourselves on providing exceptional dry cleaning services to the Birmingham area. For over 50 years, we have built a reputation for delivering professional quality cleaning, convenience, friendly, personalized service, and honesty. Our commitment to excellence has earned us a loyal customer base who appreciate our consistent quality, professional staff, precise pressing, and prompt issue resolution.
Our History
Our journey began over five decades ago, when we first opened our doors to serve the community. Since then, we have continuously invested in the latest technology and training to ensure our team members have the skills and expertise to provide the best possible service. Our dedication to quality and customer satisfaction has allowed us to establish a trusted presence in the area.
Our Services
At Deluxe Cleaners, we understand the importance of delivering exceptional cleaning services that meet our customers' high standards. Our services include:
- Fast, Personalized Service: Same-day service is our standard, with special requests welcome. We also offer 3 convenient locations, drive-thru service, home delivery service, and starch and creasing tailored to your preferences.
- Quality: We ensure consistent top quality, extra care for finer garments, expert stain removal, and every item hand-inspected and ready to wear upon pickup.
- Cleaning Done Onsite: Our cleaning process is done on-site at each location for faster service and better quality control. Your clothes never leave the store until you collect them.
Free Pickup & Delivery
As an added convenience, we offer free pickup and delivery services for our customers. This means you can save time and gas by leaving your cleaning needs to us. Our team will pick up your items, clean them to perfection, and deliver them to your doorstep. Our twice-a-week delivery service allows you to experience the luxury of home delivery service without the additional cost.
Why Choose Us?
When selecting a dry cleaning service, it's essential to consider the following factors:
- Consistent quality
- Professional staff
- Precise pressing
- Issues handled quickly and easily
- Customized services for business shirts
At Deluxe Cleaners, we take pride in delivering exceptional service that meets your expectations. We use state-of-the-art equipment with the latest dry cleaning technology, ensuring the best possible results.
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Poor Experience at Local Laundry Service
The reviews shared below demonstrate a pattern of disappointment and frustration with a local laundry service. Several customers have reported issues with pricing, quality of service, and overall experience.
Pricing Issues
Several customers have mentioned being surprised by the final cost of their laundry. Keith Roberson was quoted $4.75 per shirt, but was charged $8.10 for three of the nine shirts that had to be "hand pressed." Andrea Scutellaro was quoted a total of $4, but was charged $41 for two items. The high prices seem to be a major concern for these customers.
Quality of Service
Not only are the prices high, but the quality of service is also lacking. Andrea Scutellaro reported finding dog hair on her black jumpsuit and a half-wrinkled white shirt for her $41 fee. Fulton Ramsay described the service as "sucks." It's clear that these customers did not receive the level of service they expected.
Unrecommended Experience
Overall, the experience at this local laundry service seems to be overwhelmingly negative. Keith Roberson, Andrea Scutellaro, and Fulton Ramsay all strongly warn others to avoid this business. It's clear that their poor experiences have left a lasting impression.
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