At Adam's Cleaning Services, Inc., we pride ourselves on providing top-notch cleaning and maintenance services to the Dearborn/Downriver/Westland communities. As a family-owned business, we have been serving the region since 1998. Our dedication to excellence has earned us a reputation for delivering high-quality, dependable service to our residential and commercial clients.
Our Philosophy
Our philosophy is built on the principles of trust, accountability, and personalized service. We understand that every client has unique needs and expectations, which is why we assign a primary cleaning person to each home or business. This approach ensures that our clients receive tailored service, and they can expect the same trusted and dependable cleaning professional every time.
Our Services
At Adam's Cleaning Services, Inc., we offer a wide range of cleaning and maintenance services to cater to the diverse needs of our clients. Our services include:
- Commercial Services: We provide a variety of janitorial services to businesses of all sizes, from small offices to large retail stores. Whether you need daily or weekly cleaning, we can accommodate your needs.
- Residential Services: Our residential cleaning services are tailored to meet the unique needs of each homeowner. From one-time deep cleans to regular cleaning schedules, we can help you keep your home sparkling.
- Specialty Services: From carpet cleaning to exterior building maintenance, our specialty services are designed to address specific cleaning needs.
Our Promise
At Adam's Cleaning Services, Inc., we promise to deliver quality, dependable, and personalized cleaning services to every client. We are fully insured and bonded, ensuring that our clients can trust us with their cleaning needs.
Our Team
Our team is composed of dedicated professionals who are committed to providing exceptional service. We believe that our employees are the backbone of our business, which is why we prioritize their growth and development. We offer competitive salaries, medical benefits, and bonuses to our valued team members.
Our Mission and Vision
Our mission is to provide quality, dependable cleaning and maintenance services to the Dearborn/Downriver communities, exceeding our clients' expectations through continuous improvement and a commitment to excellence. Our vision is to be a leader in the cleaning industry, respected for our professionalism, integrity, and commitment to quality.
Quality FIRST Principles
At Adam's Cleaning Services, Inc., we operate under four guiding principles:
- Quality: We strive for exceptional quality in everything we do, from cleaning and maintenance to customer service.
- Customers: Our clients are our top priority, and we work tirelessly to ensure their satisfaction.
- Employee Involvement: We believe that our employees are our greatest asset, which is why we prioritize their growth, development, and well-being.
- Continuous Improvement: We are committed to continuous improvement, always seeking ways to enhance our services, processes, and operations.
Conclusion
At Adam's Cleaning Services, Inc., we are dedicated to providing the highest level of quality, dependability, and personalized service to our clients. Whether you're a homeowner or business owner, we invite you to experience the Adam's Cleaning Services difference.
Overall Experience
The reviews of Adam's Cleaning Service are mixed, with one excellent experience and two disappointing experiences.
Quality of Service
The first reviewer, Terri Griffis, gave the company a 5-star rating, claiming that they did a great job on her windows. She was impressed by the results and highly recommends the service.
However, the other two reviewers were less than satisfied. Kim Fowler, who gave the company a 1-star rating, reported a poor experience with the estimate process. Adam failed to follow up with her and seemed uninterested in providing the services she needed.
Mike Killer, who gave the company a 2-star rating, noted that the cleaning was superficial and not thorough enough. He was also disappointed by the handling of the mop, which was not cleaned or rinsed properly.
Communication
Adam's communication skills seem to be a major issue. Kim Fowler felt that Adam did not keep his word and failed to follow up with her, while Mike Killer's comments suggest that the company's communication style is not transparent.
Conclusion
Based on these reviews, it appears that Adam's Cleaning Service may have some inconsistencies in its quality of service and communication.
