At Carpet Cleaning 352, we are a locally owned and operated family business with over 15 years of experience in providing professional, reliable, and affordable carpet cleaning services to the residents of Spring Hill and surrounding areas. Our team of certified, licensed, and experienced technicians are dedicated to providing exceptional service and outstanding value to our customers.
Our Services
At Carpet Cleaning 352, we specialize in providing a wide range of carpet cleaning services, including:
- Residential Carpet Cleaning: Our team of experts will work with you to ensure that your carpets are cleaned to the highest standards, leaving them looking like new.
- Commercial Carpet Cleaning: Whether you're a business owner or a property manager, our team will work with you to provide customized commercial carpet cleaning solutions.
- Pet Stain Removal: We understand the challenges that come with pet ownership, which is why we offer expert pet stain removal services to eliminate those pesky stains and odors.
Our Process
At Carpet Cleaning 352, we take pride in our commitment to providing exceptional service and outstanding value to our customers. Here's how we do it:
- Pre-Inspection: We meet with you at your home or office to inspect the carpets, identify any problem areas, and discuss any questions or concerns you may have.
- Carpet Cleaning: Our team of experts uses the latest equipment and environmentally friendly cleaning solutions to deep clean your carpets, removing dirt, stains, and odors.
- Post-Inspection: We inspect the carpets again to ensure that they meet your high standards. If any areas require additional attention, we will work with you to address those issues.
Our Promise
At Carpet Cleaning 352, we promise to:
- Provide exceptional service and outstanding value to our customers.
- Use only the latest equipment and environmentally friendly cleaning solutions.
- Work closely with you to understand your specific needs and expectations.
- Use a thorough and professional approach to ensure that your carpets are cleaned to the highest standards.
Get in Touch
If you're looking for a reliable and professional carpet cleaning service in Spring Hill, look no further than Carpet Cleaning 352. Contact us today to schedule your appointment and let us take care of your carpet cleaning needs.
Overall Experience
The experiences with the carpet cleaning company vary widely, with some customers having extremely negative encounters and others having highly positive ones.
Negative Experiences
Disappointing Service
Some customers have reported poor service, with one customer claiming to have been charged $248 for a subpar cleaning job that left their living room and stairs in a worse state than before. The customer alleged that the cleaners left marks on the stairs and floors, and even flooded the floor.
Lack of Accountability
This customer also expressed frustration at being unable to get in touch with the company to express their dissatisfaction, citing language barriers and fear of confrontation.
Positive Experiences
Reliable and Professional
On the other hand, some customers have had extremely positive experiences with the company. One customer, who hosts frequent parties, has used the company's services multiple times and has been consistently satisfied with their work. Another customer praised the company's professionalism, fairness, and quality of work.
