The First Choice in Cleaning and Restoration
At PSI Cleaning and Restoration, Inc., we understand the importance of providing top-notch services to our clients. As a certified company by the Institution of Inspection, Cleaning and Restoration Certification (IICRC), we take pride in our expertise and dedication to delivering exceptional results.
Our History
PSI Cleaning and Restoration, Inc. has been in operation since April 4, 2005. Our founder, Carl Purcell, Jr., has over 14 years of experience in the cleaning and restoration industry, having worked with two of the largest cleaning and restoration franchises in the country prior to starting his own business. Carl's extensive experience and knowledge have been instrumental in shaping the company's vision and mission.
Our Services
We offer a wide range of services to meet the diverse needs of our clients. Our services include:
- Residential & Commercial Services
- Fire & Smoke Mitigation
- Water Mitigation
- Mold Remediation
- Emergency Pre-Cleaning
- Personal Property Assessment (Inventory)
- Debris Removal
- Packout & Storage
- Carpet Cleaning
- Upholstery Cleaning
- Vandalism Damage
- Odor Control
- Asbestos Abatement
- Lead Abatement
- Trauma Clean Up
- Hoarder Clean Up
Our team of professionals is trained and educated on up-to-date procedures and equipment to ensure that our clients receive the best results at a reasonable cost. We strive to be "The First Choice in Cleaning and Restoration" by delivering exceptional service and exceeding our clients' expectations.
Our Commitment
At PSI Cleaning and Restoration, Inc., we are committed to providing our clients with the care and professionalism they deserve. We understand the importance of responding quickly and effectively in emergency situations, which is why we offer 24/7 emergency service, 7 days a week. Our climate-controlled warehouse and office facility spans over 8,000 square feet, allowing us to accommodate large-scale projects and ensure efficient service delivery.
Our Affiliations
We are proud members of the Mid-South Professional Cleaners Association (MSPCA) and hold certifications in water, fire, mold, smoke, odor control, lead abatement, trauma clean up, and asbestos abatement. Our team is dedicated to staying up-to-date with the latest industry developments and best practices to ensure that our clients receive the highest level of service.
Our Promise
At PSI Cleaning and Restoration, Inc., we promise to deliver exceptional results, exceed our clients' expectations, and provide unparalleled service. We strive to be "The First Choice in Cleaning and Restoration" by consistently delivering high-quality work, building trust with our clients, and maintaining a reputation for excellence.
Overall Experience
The reviews for PSI are mixed, with some customers having a positive experience and others having a negative one.
Scams and Overcharging
Some customers have reported being scammed by PSI, with hidden charges added to their invoices. One customer reported being charged 6% for using a credit card, which they claimed was excessive. Another customer reported being cut off in line at the dump and accused PSI of being rude and disrespectful.
Professionalism and Quality
On the other hand, many customers have reported having a positive experience with PSI. They have praised the company's professionalism, quality of work, and responsiveness. Several customers have mentioned that the staff is knowledgeable, accommodating, and courteous, going above and beyond to help them in their time of need.
Emergency Response
Several customers have praised PSI's emergency response, with some reporting that the company responded quickly to their emergencies, including a flooded basement and a house fire.
Recommendations
Many customers have recommended PSI to others, stating that they would use the company again and would recommend it to friends and family.
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