At Cloud 9 Cleaning, we understand the importance of a clean and comfortable living space. Our mission is to make our customers feel happy, healthy, and peaceful in their homes by delivering green, chemically-free cleaned spaces. We are proud to be certified by the Clark County Green Business Program, the only green housekeeping business in Clark County, Washington, for our eco-conscious business practices.
Our Services
At Cloud 9 Cleaning, we offer a range of services to cater to our customers' unique needs. Our regular cleaning services include weekly, bi-weekly, monthly, and occasional cleanings, allowing our customers to customize their cleaning schedule based on their preferences. We also offer one-time deep cleaning services, move-in/move-out cleanings, and organization services for those special occasions or special events.
Regular Cleaning Services
Our regular cleaning services are designed to be flexible and adaptable to our customers' needs. We offer weekly, bi-weekly, monthly, and occasional cleanings, each tailored to our customers' specific requirements. From dusting, wiping, and sanitizing, our regular cleaning services ensure that every corner of the home is cleaned and maintained with precision and care.
One-Time Cleaning Services
For those special occasions or events, we offer one-time cleaning services that cater to our customers' unique needs. Whether it's a one-time deep cleaning, move-in/move-out cleaning, or occasional cleaning for a special occasion, our one-time cleaning services are designed to be flexible and adaptable to our customers' requirements.
Organization Services
At Cloud 9 Cleaning, we understand the importance of organizing and decluttering our customers' living spaces. Our organization services are designed to help our customers get their homes and offices in order, whether it's through organizing closets, decluttering surfaces, or establishing systems for maintaining a tidy and organized space.
Vacation Rental Services
For vacation rental property owners, we offer specialized cleaning services to ensure that your properties are always clean and well-maintained. Our vacation rental cleaning services include regular cleaning, deep cleaning, and move-in/move-out cleaning services to ensure that your properties are always prepared for new guests.
Policies and Procedures
At Cloud 9 Cleaning, we take pride in our commitment to excellence and customer satisfaction. Our policies and procedures are designed to ensure that our customers receive the highest level of service and quality. From our satisfaction guarantee to our comprehensive list of cleaning services, we are dedicated to delivering exceptional cleaning services that meet our customers' unique needs and preferences.
Request an Estimate
At Cloud 9 Cleaning, we believe that every home deserves to be Cleaned on Cloud 9. Contact us today to request an estimate for our cleaning services and experience the difference that our commitment to quality and customer satisfaction can make.
General Concerns and Praise
The customers have expressed concerns about the professionalism, quality, and value of the cleaning services provided. Some customers were extremely dissatisfied with the cleaning job, citing issues with the price, quality of work, and lack of professionalism. On the other hand, a few customers were very satisfied with the services, praising the professionalism, quality, and responsiveness of the company.
Unprofessional Behavior
Several customers have reported instances of unprofessional behavior, including posting videos and photos of customers' homes online, belittling customers, and using personal information to shame and embarrass them publicly. This has led to feelings of harassment and invasion of privacy.
Cleaning Quality Issues
Some customers have reported issues with the quality of the cleaning services, including incomplete cleaning of toilets, mirrors, and sinks, and inconsistency in the cleaning of different areas of the home.
Price and Value
A few customers have expressed dissatisfaction with the price of the services, citing that it was too high for the quality of work provided.
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