Going Beyond Expectations Since 1992
A Tradition of Quality and Expertise Since 1949
Dee & Hattie Specialty Cleaners boasts a rich history, having served the Dallas community for over half a century. Founded on honesty, excellence, and a dedication to community, we've built our reputation on meticulously restoring and cleaning garments of all kinds.
Our Services
Our comprehensive services cater to all your dry cleaning and laundry needs, including:
- Restoration: We expertly restore wedding gowns, ball gowns, couture garments, and other delicate fabrics back to their original splendor.
- Hand Wash: Delicate fabrics like silk and lace are handled with the utmost care and precision.
- Wet Cleaning: We use a gentle and effective wet cleaning process that removes dust, dirt, and stains without harming fabrics.
- Laundry: From everyday clothes to elaborate bedding, we handle all your laundry needs with care and precision.
- Leather Outsource Cleaning: We have a dedicated team specializing in cleaning leather garments, restoring them to their former glory.
- Alterations: We offer professional alterations and repairs to ensure your garments fit perfectly and look their best.
- Rugs: We clean and restore rugs of all sizes and types, ensuring they remain fresh and vibrant.
- Bedding: We meticulously clean and protect your bedding, ensuring a fresh and comfortable sleep environment.
Preserving Your Precious Memories
At Dee & Hattie Specialty Cleaners, we understand how important your special garments are. That's why we offer wedding dress preservation services, ensuring your cherished memories are preserved for generations to come. We also offer preservation services for christening gowns, veils, and other cherished garments.
Why Choose Dee & Hattie Specialty Cleaners?
- Experienced and certified staff: Our team is highly skilled and experienced, with many holding certifications from the Dry Cleaning and Laundry Institute (DLI).
- Eco-friendly cleaning: We utilize the eco-friendly solvent EcoSolve by Chevron-Phillips to ensure the highest quality cleaning without harming the environment.
- Convenient Pick-Up & Delivery: We offer a reliable Pick-Up and Delivery service, making the cleaning process convenient and hassle-free.
- Exceptional customer service: We are committed to providing personalized attention and delivering exceptional customer service every time.
Experience the Dee & Hattie Difference Today!
Contact us today and discover the meticulous care and attention to detail that has made Dee & Hattie Specialty Cleaners a trusted name in garment cleaning for over 60 years.
Professional Service
The reviewers rave about the professional service they received from Dee & Hattie's. Many mention that the staff is personable, friendly, and trustworthy, with some going so far as to say they have done business with the establishment for years. The staff is described as taking exceptional care of clothes, and customers appreciate the personalized attention they receive.
Excellent Quality of Work
The quality of the work done by Dee & Hattie's is consistently praised. Reviewers mention that the cleaners are able to remove even the toughest stains, including those from specialty items such as leather and silk. The attention to detail and care taken with customers' belongings is highlighted numerous times.
Customer Service
Dee & Hattie's is praised for its excellent customer service, with customers describing the staff as helpful, upbeat, and professional. The establishment is also credited with being able to meet tight deadlines and communicate effectively with customers.
Poor Customer Service
Unfortunately, there are some negative experiences to report. One reviewer mentions being treated rudely by an employee, who made assumptions about their ability to pay for services. Another reviewer had a difficulty with getting their dress cleaned, with the establishment reportedly not wanting to do business with them.
Value for Money
While some reviewers mention that the prices at Dee & Hattie's can be high, many feel that the quality of service and attention to detail justifies the cost. A few reviewers mention that they were willing to pay a premium for the specialized cleaning services offered by the establishment.
