Going Beyond Expectations Since 1992
Your Reliable Partner for Dry Cleaning & Restoration in the Bay Area
At Sands Cleaners, we take pride in delivering exceptional dry cleaning and restoration services to residents and businesses in the San Jose area. We believe in meticulous attention to detail, personalized customer care, and environmentally responsible practices. Our team of experts is dedicated to exceeding your expectations and restoring your cherished garments, fabrics, and soft textiles to their former glory.
Dry Cleaning Expertise
From everyday essentials to delicate designer pieces, we handle all your dry cleaning needs with utmost care. Our skilled technicians utilize state-of-the-art equipment and cleaning solutions to gently restore your garments to their pristine condition. We specialize in:
- Fine Dry Cleaning: Specialized press for shirts, formal dresses, suits, and more.
- Laundry & Fluff & Fold: Convenient wash, fold, and delivery service for your everyday clothes.
- Leather & Suede Cleaning: Expert care for your leather jackets, bags, and other accessories.
Expert Restoration Services
When disasters strike, Sands Cleaners becomes your trusted partner in restoration. Our experienced team specializes in:
- Water & Mold Damage: Quick and effective remediation of water damage, including upholstery, carpets, and soft furnishings.
- Smoke & Fire Damage: Gentle restoration of fabrics affected by smoke or fire damage, utilizing specialized cleaning solutions and techniques.
- Area Rug Cleaning: Expert cleaning and preservation of area rugs of all sizes and materials.
Dedicated to Customer Satisfaction
At Sands Cleaners, customer satisfaction is our top priority. We offer:
- Free Pick-Up & Delivery: Convenient and time-saving delivery of your dry cleaning and restoration items.
- Competitive Prices: Affordable services tailored to your needs.
- Quality Assurance: Stringent quality checks to ensure your satisfaction.
Contact Us Today
For reliable dry cleaning and restoration services that exceed your expectations, choose Sands Cleaners. Contact us today to request a free estimate or inquire about our comprehensive services. We look forward to helping you restore your cherished items and restore peace of mind.
Staff and Service
The reviewers generally praised the staff, particularly Rosa, who was mentioned multiple times for her exceptional service, big smile, and energetic attitude. She was credited with making customers feel valued and attended to. The owner was also commended for personally resolving issues and going above and beyond to ensure customer satisfaction.
Pricing and Value
The prices at this dry cleaner were considered reasonable, with some reviewers mentioning that they were cheaper than other options in the area. A few reviewers expressed satisfaction with the value they received, citing the quality of service and the cost-effectiveness of the dry cleaning.
Issues with Quality and Responsibility
On the other hand, some reviewers expressed disappointment and frustration with the quality of service, citing instances of damaged or lost items, poor handling of delicate fabrics, and a lack of accountability from the staff and management. Some reviewers warned others against taking their valuable or sensitive items to this dry cleaner.
Customer Experience
Several reviewers mentioned that they had been coming to this dry cleaner for years and had always had a positive experience. However, a few reviewers reported negative experiences, including rudeness from the staff and a lack of communication about issues with their orders.
