Surpassing convenience expectations, one garment at a time.
At Your Cleaners & Valetone Cleaners, we are a family-owned dry cleaner and laundry service business that has been serving the eastern side of Cincinnati since 1960. We take pride in our commitment to providing excellent service and exceptional cleaning, while also being environmentally friendly.
Our Services
We understand that your clothes are an investment, and that's why we take care of every aspect of caring for your garments and household, including:
- Dry Cleaning: We use a cutting-edge, eco-friendly dry cleaning process that is non-toxic, biodegradable, and gentler on your clothes.
- Laundered Shirts: We offer professional laundering services for your everyday shirts and clothing.
- Repairs & Alterations: Our skilled tailors can repair and alter your clothes to make them look like new.
- Leather and More: We can clean and condition your leather goods, as well as other delicate fabrics.
Our Commitment to the Environment
At Your Cleaners & Valetone Cleaners, we are committed to being a good steward of the environment. We are proud to be the only Certified Green Cleaner with four leaves in the Greater Cincinnati area by the Green Cleaners Council. Our eco-friendly practices include:
- Using energy-efficient equipment and lighting
- Reducing packaging and waste
- Recycling hangers and bags
- Providing customers with special hanger boxes to make recycling easy
- Using an express bag service to eliminate paper waste
- Offering pickup and delivery service to reduce carbon emissions
Our Locations
We have three convenient locations to serve you:
- 8586 E Kemper Rd, Cincinnati, OH 45249
- Old State Route 74, Cincinnati, OH 45244
- 6415 Branch Hill Guinea Pike, Loveland, OH 45140
- Valetone Cleaners Milford Shopping Center, 977 Lila Avenue, Milford, OH 45150
Our Hours of Operation
Our hours of operation are:
- Monday to Friday: 9:00 a.m. - 6:00 p.m.
- Saturday: 9:00 a.m. - 1:00 p.m.
- Closed Sundays
Getting Started
To get started with our services, call us today at 513-494-0300 and take advantage of our free no-contact pickup and delivery service.
Customer Service Issues
Todd Peters and Dustin Bingham both had negative experiences with the dry cleaner's customer service. Peters felt that the cleaners should have opened for a few hours on Christmas Eve to accommodate customers who needed their clothes for the holiday. Bingham was unhappy with the quality of the cleaning and the fact that the dry cleaner didn't notice or address the issues.
Quality of Service
Dustin Bingham and Richard Stockdale both had issues with the quality of service. Bingham's jacket came back with spots on it, and then he had a second coat cleaned, which still had hair on it when it was returned. Stockdale had two suits damaged by the dry cleaner, with the inner portion of the sleeves ruined. The dry cleaner failed to properly fix one of the suits and denied responsibility for the other.
Positive Experiences
Tracy Spears, Scott Kennedy, Ashley Hill, and Deann Angel all had positive experiences with the dry cleaner. Spears and Kennedy praised the business for its good service and affordability. Hill and Deann praised the dry cleaner for its helpful and friendly employees and high-quality service.
Business Integrity
Richard Stockdale's negative experience with the dry cleaner was not only due to the damage to his suits but also the poor business ethics displayed by the owner, Teresa Redmond.
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