Where trust meets cleanliness
At K&L Cleaners, we have been dedicated to providing exceptional dry cleaning and laundry services to the Newark area for over three decades. Founded in 1990, our family-owned business has operated under the same name since its inception. We pride ourselves on being a trusted and reliable partner for our customers, offering a wide range of services designed to meet their unique needs.
Our Services
Our extensive list of services includes dry cleaning, laundry, alterations, and repair. Whether you need a special care service for your wedding dress or a simple wash and fold for your everyday clothing, we have the expertise and technology to get the job done. With over 30 years of experience, our team of skilled professionals is committed to delivering exceptional results, every time.
Dry Cleaning and Laundry
At K&L Cleaners, we understand the importance of proper cleaning and care for your clothing. That's why we use only the latest technology and highest-quality equipment to ensure that every item is cleaned to perfection. Our dry cleaning service uses a solvent-based cleaning process that is gentle on fabrics, yet effective in removing tough stains and odors. Our laundry service, on the other hand, uses state-of-the-art washing machines and eco-friendly detergents to leave your clothes clean, fresh, and soft.
Pickup and Delivery
Convenience is key in today's fast-paced world. That's why we offer a range of pickup and delivery options designed to fit your lifestyle. Whether you need a one-time drop-off or a recurring schedule, our team will work with you to ensure that your cleaning needs are met. From weddings to business meetings, we understand the importance of timeliness and reliability. That's why we guarantee prompt and efficient service, every time.
Special Handling
Some materials require special care, and we're equipped to handle them with precision and attention to detail. Our expertise in cleaning delicate items, such as leather and suede, ensures that your precious garments are restored to their original condition. Whether it's a couture gown or a wedding dress, we'll treat your clothing with the respect and care it deserves.
Our Promise
At K&L Cleaners, we're committed to providing you with the highest level of service, quality, and care. From the moment you entrust us with your clothing to the moment you receive it back, we're dedicated to ensuring that your experience is nothing short of exceptional. We strive to build long-term relationships with our customers, based on trust, trustworthiness, and a commitment to excellence.
Our Story
Our story began over three decades ago, when we first opened our doors in Newark, Delaware. Since then, we've had the privilege of serving generations of families, from children to seniors, and everyone in between. Our goal has always been to be more than just a dry cleaner - we strive to be partners in your wardrobe's journey, providing the expertise and care that your clothes deserve.
Lack of Consistency in Quality of Service and Workmanship
The reviews at this dry cleaner are mixed, with some customers expressing satisfaction with the service and quality of work, while others have had poor experiences. On the positive side, some reviewers have praised the dry cleaner's attention to detail and ability to remove stains and damage from high-quality clothing. They have also been impressed with the proprioters' willingness to work with them to achieve the best possible results.
On the other hand, some reviewers have complained about poor customer service, delays in completing work, and shoddy workmanship. They have also reported issues with communication and a lack of transparency about the status of their garments. In some cases, customers have had to return to the store multiple times to pick up their cleaned garments, leading to frustration and inconvenience.
Common Issues and Areas for Improvement
Several reviewers have mentioned issues with customer service, including rude or unhelpful staff, and poor communication about the status of their garments. Others have complained about the quality of work, including stained or damaged clothing, and incomplete or poor repairs. Finally, some reviewers have mentioned that the prices at this dry cleaner are higher than expected, which may be a deterrent for some customers.
Negative Experiences
Several reviewers have reported negative experiences at this dry cleaner, including poor customer service, delays, and shoddy workmanship. One reviewer was even subjected to verbal abuse by an attendant. Additionally, some reviewers have reported issues with the quality of work, including stained or damaged clothing, and incomplete or poor repairs.
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