At Octagon Building Care, we believe that quality, communication, service, and reliability are the keys to success. For over 20 years, we have been providing exceptional commercial cleaning and building maintenance solutions to businesses in the Dallas/Fort Worth area. Our team of experienced professionals is dedicated to delivering top-notch services that meet the unique needs of each and every client.
Our Founding Principles
Our founding principles are centered around providing top-quality, consistent services at affordable prices. We believe in providing a first-class customer experience, offering unmatched initial and ongoing training programs, and continually striving to improve our systems by listening to customer input and staying up-to-date with the latest industry developments.
Industries We Serve
We are proud to serve a wide range of industries, including:
Government Municipalities
Hospitality Industry
Commercial Real Estate
Auto Dealerships
Airports & Airlines
Commercial Cleaning Services
Our commercial cleaning services are tailored to meet the specific needs of each client. From nightly janitorial services to special event cleaning, we have you covered. Our experienced team uses state-of-the-art equipment and eco-friendly cleaning products to ensure a sparkling clean environment.
Disinfecting Services
At Octagon Building Care, we understand the importance of providing healthy work environments for employees and customers. Our disinfecting services are designed to help you achieve this goal. Our sanitation specialists use the latest technology and equipment to provide a thorough disinfecting of all areas.
Custom Building Care
We believe that every business is unique, and that's why we offer customized building care solutions to meet your specific needs. From daily cleaning to special event cleaning, we've got you covered.
Our Expertise
With over 20 years of industry experience, we've honed our skills in commercial cleaning and building maintenance. Our team of experts is dedicated to providing exceptional services that meet the specific needs of each client.
Get Started Today!
Contact us today to request a quote or learn more about our services. We're committed to providing you with the best cleaning solutions in the industry.
Communication and Customer Service
The reviews highlight a significant discrepancy in Octagon's customer service. Whitney Dodson's experience was extremely negative, as she worked with Octagon and had issues with their lack of communication and response. Despite multiple attempts to contact the company, including leaving voicemails and sending emails, she received no response. In contrast, the other reviewers had positive experiences with Octagon's communication and customer service. Brittni Faccilonga, Jennifer Sieben, and Amy Green all mentioned that the company was available, responsive, and professional in their interactions.
Business Practices and Responsibility
Whitney Dodson's review raises concerns about Octagon's business practices. She states that the company issued an invoice for a month after cancellation and demanded payment, even though the services were no longer being used. The company then cashed the check but failed to return the money despite being notified of the issue. This lack of responsibility and accountability may be a red flag for potential customers.
Quality of Service
The other reviewers had positive experiences with the quality of Octagon's services. They praised the company's professionalism, efficiency, and dedication to ensuring customer satisfaction. Brittni Faccilonga highlighted Octagon's competitive rates and lack of issues with clients, while Jennifer Sieben and Amy Green commended the company's ability to provide high-quality services at reasonable prices.
