Trust us to shine your facility to perfection!
At Held's Janitorial Services, Inc., we are dedicated to providing exceptional, cost-effective, and comprehensive cleaning services in Buffalo, NY. With over 50 years of experience, we have developed a reputation for delivering high-quality maintenance programs that help our clients protect their investments and increase growth.
Our History
For more than 50 years, we have been building our organization and reputation through fair pricing, excellent management, and a commitment to exceeding the goals of our customers. We understand that every customer is unique, with their own challenges and needs. That's why we offer a full line of comprehensive, customized maintenance services designed to meet the individual needs of each facility.
Our Services
We offer a wide range of services, including electrostatic disinfecting, carpet care, floor maintenance, window washing, stone care, emergency building maintenance, construction cleanup, and pressure washing. Our team of experts uses the latest green cleaning technologies and environmentally friendly practices to provide unparalleled results.
Our Commitment to Quality
At Held's Janitorial Services, Inc., we are committed to delivering the highest level of service to our customers. Our quality control software system helps us make data-driven decisions, and we monitor our operations carefully to ensure that every process is carried out with precision and attention to detail. We are available 24/7 to respond to emergencies and provide immediate assistance.
Our Team
Our team is made up of highly trained professionals who are IICRC-certified and undergo extensive training in water restoration, odor control, and upholstery cleaning. We are proud to have earned the 2007 Employer Recognition Award for helping to increase the independence and productivity of people with disabilities.
Our Environmentally Friendly Practices
We are dedicated to the practice of sound environmental janitorial services that protect the health, safety, and well-being of our employees and the environment. Our green cleaning practices and technologies ensure that we minimize our impact on the environment while providing exceptional cleaning services.
Schedule a Free Consultation
If you're looking for a trusted cleaning service in Buffalo, NY, contact us today to schedule a free consultation. We would be delighted to discuss your specific needs and challenges and provide a customized solution that meets your unique requirements.
Work Experience and Management
The reviews highlight a stark contrast in the work experience at Held Janitorial. On one hand, some reviewers had a terrible experience, citing that the company will fire employees for no reason and don't care about their workers. Management was accused of treating employees with no respect, firing many workers, and not showing up to job sites when they were supposed to.
Positive Experiences
On the other hand, many reviewers had an excellent experience with Held Janitorial. They praised the company's knowledgeable staff, friendly environment, and great customer service. Some reviewers appreciated the company's accommodating nature, willingness to help, and provision of valuable guidance. The company's janitorial supplies and floor care classes were also commended.
Customer Service and Products
The company's customer service was consistently praised for being knowledgeable, helpful, and accommodating. The staff was willing to go the extra mile to ensure customers found the right products for their needs. The company's products, including disinfectants, were also commended for being effective.

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