Expert Care for Your Garments
At Janson Cleaners, we take pride in being the original and best dry cleaners in the Tatum Ranch and surrounding areas of Cave Creek, Scottsdale, Phoenix, and Carefree. With over 20 years of experience in the dry cleaning industry, our team has honed their skills to provide exceptional service and unparalleled quality. Our goal is to ensure that every garment, no matter how delicate or complex, is treated with the utmost care and attention to detail.
Our Services
Our expertise extends beyond dry cleaning to a range of services, including:
Dry Cleaning: We use modern technology and distilled solvents to ensure a safe and effective cleaning process. Our team will examine each garment to determine the best cleaning method, treating stains before cleaning, and individually hand-finishing every piece.
Household Items: We can clean a variety of household items, including sheets, comforters, tablecloths, drapes, rugs, and more.
Tailoring: Our partnered seamstress has many years of experience and can cater to your requests, including hemming, taking in or letting out, repairing or replacing zippers, and more.
Shirt Laundering: We use only the highest-quality detergents to keep your shirts white and prevent wear and tear.
Bridal & Vintage Item Services: We understand the importance of preserving delicate and vintage items. Our experienced team will carefully clean and restore your treasured possessions to their original condition.
Free Pick-up and Delivery
We offer a convenient and convenient free pick-up and delivery service for your convenience. Our twice-weekly pick-up and delivery schedule allows you to have your garments cleaned without having to leave your home or office. No minimum required, no contracts, and no need to be home. Our monthly billing and email statements ensure you stay informed and in control of your cleaning needs.
Quality and Expertise
At Janson Cleaners, we take pride in our commitment to quality and expertise. Our team is comprised of experienced professionals who are dedicated to providing exceptional service and unparalleled quality. We are a professional member of the Dry Cleaning and Laundry Institute International, ensuring that we stay up-to-date with the latest techniques and best practices in the industry.
Negative Reviews
Several reviewers expressed frustration with the service provided by Janson Cleaners. Customers reported damaged clothing, poor communication, and high prices. Some reviewers mentioned that the owners were rude, grumpy, and defensive, which led to a negative experience.
- Nicola Lawrence was unhappy with the treatment of her winter coat, which was returned with a splayed connector and a $20 repair charge. She felt the company was uncooperative and added unnecessary stress.
- Butterfly had a poor experience with the Hemming service, where the attendant was rude and told her to go to a different cleaners to get the job done.
- Ellie Dagon's coat was ripped in two places, and the owner refused to fix the issue, saying the coat was old and damaged.
- Laura Foster-Seitz and her husband were overcharged for their dry cleaning services, and the owner refused to credit the amount.
- Clint Thute's shirts were not altered according to his instructions, and he was charged for services not rendered.
- Susan Ehland's designer gown was damaged while being cleaned, and the owners lied about receiving the specialized mold for the gown.
Positive Reviews
Despite the negative reviews, some customers had positive experiences with Janson Cleaners. Reviewers praised the convenience, turnaround time, and prices. Some mentioned friendly staff, excellent customer service, and high-quality alterations.
- Pam M. liked the fact that clothes were cleaned on-site, and the prices were spot-on. She also appreciated the seamstress on site and the drive-through service.
- Mike P. recommended the cleaner, praising the owner, James, as awesome.
- Jack Mattingly became a regular customer after switching from another cleaner.
- Andrea Riley praised the excellent customer service and friendly staff, mentioning that the seamstress, Norma, was exceptionally good.
- Tim H. appreciated the convenient drive-through and friendly staff.
- Meghan Mitchell recommended the cleaner, praising the impeccable service and rush orders.
Be the first to review Janson Cleaners.
Write a Review
