At A+ Carpet Cleaning & Janitorial Services, we take pride in being the go-to source for professional carpet cleaning services, residential cleaning, and commercial cleaning services in Southwest Michigan since 2004. Our locally owned and family-operated business has unparalleled expertise and commitment to our customers. With several decades of combined experience, we are dedicated to providing our customers with the best possible cleaning services with a detail-oriented approach.
Our Services
We offer a wide range of cleaning services to meet the needs of our customers. Our commercial cleaning services are designed to provide a clean and healthy environment for your employees and customers. Our residential cleaning services are tailored to fit your specific needs, whether it's a one-time deep clean or regular maintenance cleaning. In addition to carpet cleaning, we also offer specialized services such as air duct cleaning, floor cleaning, office cleaning, and window cleaning.
Our Approach
At A+ Carpet Cleaning & Janitorial Services, we believe in building long-lasting relationships with our customers. We understand that every customer is unique, and we take the time to understand your specific needs and preferences. Our team of expert cleaners is trained to provide exceptional service, and we use only the highest-quality products to ensure the best results. We are committed to providing flexible pricing and extended hours, including evenings and Saturdays, to accommodate your schedule.
Our Commitment
Our commitment to customer satisfaction is at the core of what we do. We strive to exceed your expectations with every service, and we stand behind our work. We are proud to have formed long-lasting relationships with business owners and homeowners throughout Kalamazoo and surrounding areas. We look forward to the opportunity to serve you and show you why we are the premier provider of cleaning services in West Michigan.
Overall Experience
The majority of customers who reviewed A+ Carpet Cleaning had a very positive experience with the company. They praised the professionalism, promptness, and attention to detail of the service providers. Many customers mentioned that their floors, carpets, and furniture looked like new after the cleaning, and they were extremely satisfied with the results.
Service Quality
The reviewers consistently mentioned the high quality of service provided by A+ Carpet Cleaning. They appreciated the attention to detail, the ability to remove tough stains, and the fact that the service providers took their time to ensure a thorough job.
Professionalism and Friendliness
Many customers praised the friendly and professional demeanor of the service providers. They were described as nice, polite, and respectful. The owners of the company, particularly Marty, were mentioned by name as being very professional and courteous.
Local and Family-Owned Business
Some customers mentioned that they appreciated the fact that A+ Carpet Cleaning is a local, family-owned business. They liked the idea of supporting a local entrepreneur and appreciated the personal touch that comes with a family-owned business.
Negative Review
However, one customer had a very negative experience with the company. They were unhappy with the service and mentioned that the company's vehicle was rusty, which made them question the quality of work. They felt that the owner, Marty, was nice but careless in his approach to cleaning.
