We Take Cleaning to the Next Level
About Us
Deluxe Carpet & Duct Cleaning proudly serves the Louisville, Kentucky area, providing comprehensive cleaning services for every corner of your home. Founded in 1987, we have over three decades of experience delivering exceptional cleaning solutions to residential clients. Our team of certified and experienced professionals are dedicated to restoring and preserving your carpets, upholstery, air ducts, and more.
Why Choose Deluxe Carpet & Duct Cleaning?
- Satisfaction Guarantee: We are committed to your satisfaction and will address any concerns before leaving.
- Emergency Services: We understand the importance of prompt action in emergencies like water damage or flooding.
- Highly Trained Technicians: Our team is background-checked, drug-tested, bonded, and insured for your peace of mind.
- Eco-Friendly Products: We use safe and gentle cleaning products that are gentle on your carpets and safe for your family, pets, and the environment.
Carpet Cleaning
- Comprehensive cleaning solutions for all carpet types.
- Attention to stains and high-traffic areas.
- Pet odor removal services.
Air Duct Cleaning
- Thorough cleaning of your entire HVAC system.
- Removal of dust, allergens, and unpleasant odors.
Upholstery Cleaning
- Expert cleaning for all types of upholstery, including sofas, chairs, and curtains.
- Effective stain and odor removal.
Additional Services
- Tile & grout cleaning
- Water damage restoration
- Carpet protection plans
Our Commitment
At Deluxe Carpet & Duct Cleaning, we are passionate about providing our clients with exceptional cleaning experiences. We take pride in attention to detail, personalized service, and exceeding expectations. We are a trusted partner in maintaining the health and beauty of your home.
Next Steps
Contact us today to schedule a free consultation and learn how our experienced team can help you achieve a cleaner, healthier home. We look forward to exceeding your expectations!
Positive Experiences
Many customers have had positive experiences with Deluxe Carpet Cleaning, citing the professionalism and thoroughness of the cleaning technicians. Several reviewers mentioned specific technicians, such as Shelly, Keith, Roger, Bud, Kevin, and Misty, who went above and beyond to provide excellent service.
Cleanliness and Quality of Work
Reviewers were impressed with the quality of the cleaning, stating that their carpets looked and smelled like new again. Many mentioned that stubborn stains were removed, and that the technicians took the time to explain the process and provide additional services as needed.
Customer Service
Several reviewers praised the customer service, stating that the technicians were polite, respectful, and communicative throughout the process.
Negative Experiences
Some customers had negative experiences with Deluxe Carpet Cleaning, citing issues with pricing and customer service.
Pricing Issues
Some reviewers felt misled about the pricing, stating that the quoted price was not the final price and that additional fees were added on without their knowledge or consent.
Customer Service Issues
A few reviewers had issues with the customer service, stating that the office staff was rude or unhelpful. One reviewer reported receiving a call claiming they had an unpaid balance, despite never having used the company's services before.
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