Your satisfaction is our priority, always!
At Alan Dry Cleaners, we pride ourselves on being the premier eco-friendly dry-cleaning choice of Miami Gardens and beyond. With over 40 years of experience, we understand the importance of looking your best and providing exceptional customer service. Our family-run establishment has been a staple in the community for nearly half a century, and we are committed to maintaining our reputation for excellence.
Our Story
Alan Dry Cleaners was founded in 1978 by a third-generation family-run business. With a long-standing commitment to quality and customer satisfaction, we have become the go-to dry cleaner for residents and businesses in Miami Gardens. Our expertise in dry cleaning and laundry services has earned us national merit as a "Top 10 Dry Cleaner".
Our Services
At Alan Dry Cleaners, we offer a wide range of services designed to meet the unique needs of our customers. Our expert team uses the most advanced dry-cleaning equipment, techniques, and detergents to ensure that your garments are cleaned to the highest standards.
Same Day Dry Cleaning
We understand the importance of convenience and urgency. That's why we offer same-day dry cleaning services for your convenience. Our prompt and efficient service ensures that your clothes are cleaned and ready for you to pick up at a time that suits you.
Dry Cleaning & Laundry
Our dry cleaning and laundry services are designed to cater to your specific needs. From delicate fabrics to everyday clothes, we guarantee to clean your garments with care and attention to detail. Our experts are trained to handle a wide range of fabrics, from cotton to silk, and everything in between.
Wedding Gown Cleaning
Your wedding day is a once-in-a-lifetime experience, and your wedding gown should be treated with the utmost care. At Alan Dry Cleaners, we specialize in wedding gown cleaning and preservation. Our expert team uses gentle cleaning methods to remove stains and dirt, ensuring that your gown remains in pristine condition for generations to come.
Household Items & Bedding
We understand the importance of keeping your home clean and fresh. That's why we offer laundry services for your household items and bedding. Our expert cleaning team uses eco-friendly detergents and non-toxic methods to ensure that your home is clean and comfortable.
Outerwear
We know that your outerwear needs special care. That's why we offer specialized cleaning services for coats, jackets, and other outerwear. Our expert team uses gentle cleaning methods to remove stains and dirt, ensuring that your outerwear looks its best.
Special Care
We understand that some fabrics require special care. At Alan Dry Cleaners, we offer customized cleaning services for delicate or sensitive fabrics. Our expert team is trained to handle fragile fabrics, and we use gentle cleaning methods to ensure that your garments are cleaned with care.
Alteration, Tailoring, & Repair
Sometimes, your garments may need a little TLC. At Alan Dry Cleaners, we offer alteration, tailoring, and repair services to ensure that your clothes fit and look their best. Our expert seamstresses and tailors work closely with you to ensure that your garments are tailored to perfection.
Embroidery
At Alan Dry Cleaners, we understand the importance of business and community. That's why we offer custom embroidery services for your business or community needs. Our expert team uses state-of-the-art equipment to create high-quality embroidery designs for your uniforms, shirts, or other promotional materials.
Special Events
We understand that special events require special care. At Alan Dry Cleaners, we offer on-site cleaning services for special events, including weddings, parties, and conferences. Our expert team works closely with event organizers to ensure that your event runs smoothly and stress-free.
Customer Service Issues
Multiple reviewers have experienced poor customer service, including rude and dismissive behavior from the front staff, particularly a Jamaican woman. Some reviewers have reported being hung up on, talked down to, and ignored.
Quality of Work
Some reviewers have reported subpar quality of work, including altered clothes instead of hemmed, and unfinished jobs. However, others have reported excellent quality of work, with clothes looking great and being done quickly.
Pricing
Several reviewers have mentioned that the prices are too high, with one reviewer paying $50 for a simple zipper repair and another paying $16 to hem a pair of pants.
Positive Experiences
Some reviewers have reported excellent experiences, including fast service, great quality of work, and friendly staff. One reviewer mentioned that the staff went above and beyond to accommodate their needs.
Staff Issues
One reviewer praised the professionalism of the alteration staff, particularly Mike and Prosper, while another reviewer reported that the only person with good customer service skills was the man doing alterations.
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