After we visit your place, it will be a Showplace!
At Showplace Cleaning Service, we're more than just a cleaning company - we're dedicated to providing exceptional house cleaning services to the Nashville, Tennessee community. As a family-owned business with over 35 years of experience, we understand the importance of quality, reliability, and affordability. Our team of professionals is committed to delivering top-notch cleaning services that exceed our clients' expectations.
Our Story
Showplace Cleaning Service was founded in 1983, recognizing the growing need for reliable and affordable residential cleaning services in the Greater Nashville area. Over the years, we've expanded our services to include small office commercial cleaning, hardwood floor care, and professional window washing. Our commitment to quality, moderate pricing, and exceptional customer service has earned us a reputation as one of the most trusted cleaning companies in Nashville.
Why Choose Showplace?
As a family-owned, non-franchise business, we're dedicated to providing personalized service that's tailored to our clients' unique needs. Our management team is always available to address any concerns, ensuring that every client receives exceptional service. We take pride in our rigorous employee background checks, bonding, and workers' compensation insurance, which provide an added layer of protection for our valued clients. Our A+ rating with the Nashville BBB (Better Business Bureau) is a testament to our commitment to excellence.
Services
At Showplace Cleaning Service, we offer a comprehensive range of residential cleaning services, including:
- Weekly, bi-monthly, and monthly cleaning visits
- Move-in and move-out cleaning
- Post-construction cleaning
- Hardwood floor care
- Window washing
Regardless of the size or scope of your cleaning project, our team of experts is equipped to handle any job, big or small.
Quality of Service
Some customers have had excellent experiences with Showplace Cleaning Service, praising the quality of work done by their staff, particularly Sarah and Joan. They have noticed the attention to detail and professionalism of the employees, which has led to high levels of satisfaction. For example, Valli Baldwin has been using the service for 34 years and has never been disappointed with the service and quality of work provided.
Communication and Responsiveness
Another aspect that many customers have appreciated is the communication and responsiveness of the company. Several reviewers have praised the ease of scheduling and the helpfulness of the office staff in answering questions and addressing concerns. Additionally, some have appreciated the flexibility and willingness to adjust to changing schedules or needs, such as when they have to accommodate a different cadence of cleaning.
Areas for Improvement
However, there have been some issues that have contributed to customers' decision to discontinue their services. One reviewer, Seraiah Michel, mentioned that there was a shift in the relationship and a lack of communication regarding changes to the agreement, which led to increased costs and a sense of being undervalued. Another reviewer, Judy Garber, noted some areas where the service fell short, such as dusting and cleaning of certain surfaces.
Payment and Scheduling Issues
Some customers have also experienced issues with payment and scheduling, such as difficulties with electronic payment methods (Judy Garber) or issues with scheduling and prioritization (Seraiah Michel).
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