Pride in every stitch, pride in every clean
At Curtis Cleaners, we have been committed to providing exceptional cleaning services to our customers in Grand Rapids and Lowell for years. Our team of experts uses the latest technology and eco-friendly practices to ensure that your garments, household items, and textiles receive the best care possible.
Our Services
We offer a wide range of services, including dry cleaning, wet cleaning, wash and fold, ultimate shirt service, self-service laundry, and free pickup and delivery. Whether you need to clean your delicate garments, household items, or textiles, we have got you covered. Our team of experts is dedicated to providing exceptional service and ensuring that you receive the best possible results.
Our Commitment to Excellence
As members of International and State Dry Cleaning Associations, we are committed to upholding the highest standards of excellence in our industry. We use the latest technology and eco-friendly practices to ensure that your garments and textiles receive the best care possible. Our team of experts is dedicated to providing exceptional service and ensuring that you receive the best possible results.
Our State-of-the-Art Laundromat
Our self-service laundromat features large capacity, high-efficiency washers, as well as free Wi-Fi, ATMs, and bill changers on site. We also offer a convenient app that allows you to pay and start machines remotely, and receive text alerts when your clothes are ready.
Our Specialty Services
We also offer a range of specialty services, including wedding gown cleaning and preservation, horse blanket cleaning and waterproofing, and outdoor cushion cleaning. Whether you need to clean and preserve your wedding gown, clean and waterproof your horse blanket, or clean your outdoor cushions, we have got you covered.
Our Commitment to the Environment
At Curtis Cleaners, we are committed to protecting the environment. We use eco-friendly cleaning solutions and practices to minimize our impact on the environment. We are proud to be part of the EPA's Safer Choice program, which recognizes companies that use safer chemical ingredients in their products.
Overall Experience
The majority of customers have had a positive experience at the laundromat, praising the cleanliness, helpful staff, and efficient service. Many reviewers mentioned the convenience of the app and the ability to pay through it.
Pricing and Value
Some customers were unhappy with the pricing, feeling that it was too expensive compared to other laundromats. However, others felt that the quality of service and cleanliness made it worth the extra cost.
Staff and Customer Service
The staff were frequently praised for their helpfulness and attentiveness. However, one reviewer had a negative experience with an employee's attitude.
Laundry Quality and Options
Customers were generally happy with the quality of the laundry service, with some mentioning that they were able to get tough stains removed. The variety of machines and services offered were also appreciated.
Issues and Concerns
A few reviewers experienced issues with the laundromat, including problems with account setup, lost clothes, and unprofessional staff. Another customer was unhappy with the lack of safety protocols during the pandemic.
