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Making Laundry and Dry Cleaning Easy and Convenient

At Alabaster Cleaners, we understand the challenges of city living. Among the many demands on your time, doing laundry can be a significant hassle. That's why we're dedicated to providing a convenient, high-quality laundry service that makes your life easy.

Since its inception, Alabaster Cleaners has been committed to providing exceptional service to its customers. Our team of skilled professionals takes pride in delivering exceptional quality and unmatched convenience in the field of laundry services. Our dedication to customer care ensures that our customers enjoy a hassle-free experience, from the time we pick up their laundry to the moment we deliver it back to them.

Laundry & Dry Cleaning Made Easy

Our laundry and dry cleaning services are designed to cater to the needs of busy professionals, working mothers, and anyone who values convenience. With our services, you can say goodbye to tedious laundry days, parking struggles, and the hassle of finding a reliable dry cleaner. Our professionals will take care of your laundry and dry cleaning needs, ensuring that your clothes look and feel their best.

Services Overview

At Alabaster Cleaners, we offer a wide range of services to cater to your unique needs. From wash and fold services to dry cleaning, alterations, and garment repair, we have got you covered. Our services include:

  • Free pickup and delivery in San Francisco
  • Specialized wash and fold services for shirts, linens, drapes, and rugs
  • High-quality dry cleaning using environmentally safe processes
  • Garment repair and alterations services
  • Convenient scheduling options for pickup and delivery

Why Choose Alabaster Cleaners?

At Alabaster Cleaners, we pride ourselves on our exceptional service, attention to detail, and commitment to customer satisfaction. Here are just a few reasons why you should choose us:

  • Convenience: Our services are designed to save you time and hassle, making it easy for you to focus on more important things.
  • Quality: We use high-quality equipment and cleaning solutions to ensure that your clothes look and feel their best.
  • Environmentally friendly: Our dry cleaning process is environmentally safe and odor-free, making it a responsible choice for the environment.
  • Flexibility: We offer flexible scheduling options to accommodate your busy lifestyle.

Summary

At Alabaster Cleaners, we're dedicated to providing exceptional laundry and dry cleaning services that make your life easier. Our team of professionals takes pride in delivering exceptional quality and unmatched convenience to our customers. With our services, you can enjoy the luxury of having your laundry and dry cleaning handled by experts, freeing up your time to focus on more important things.

Reviews
Positive: The company has excellent customer service, quality laundry, and convenient pickup and delivery.
Negative: The company has poor communication, unreliability, damaged or lost items, and unresponsive customer service.

Business Practices

The reviewers have mixed experiences with Alabaster Cleaners. Some reviewers, such as Stephen B., Wally Estell, Jennifer D., Rudolph R., Foodie B., and Maria C., have had excellent experiences with the company. They praise the clean and folded laundry, prompt delivery and pickup, and friendly customer service. On the other hand, some reviewers, such as Fanny S., Karsten W., Jay C., Tina P., Paul S., and Jeremy L., have had poor experiences. They report issues with unreliable pickup and delivery, lost or missing clothes, broken or damaged items, and unresponsive customer service.

Communication Issues

Fanny S. reports struggling to get a response from Alabaster Cleaners, including no response to her voicemails and texts. Karsten W. and Paul S. also mention difficulty getting through to the company, with Karsten W. experiencing a loss of laundry and Paul S. not receiving a callback.

Quality and Reliability

Jay C. and Karsten W. mention receiving damaged or stained clothes, with Jay C. specifying that some stains were not present before the clothes were handed over. Tina P. reports that the company is too busy to take on new customers, and Paul S. suggests that the business is failing, citing the lack of response to his inquiries.

Pricing and Convenience

Jeremy L. notes that Alabaster Cleaners is a bit on the pricey side, but values the convenience of their pickup and delivery service.

OVERALL

The reviews suggest that Alabaster Cleaners has a mix of excellent and poor experiences among its customers. While some reviewers praise the company's quality and service, others report issues with unreliability, poor communication, and damaged or lost items.

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