One with Nature. Sustainable Dry Cleaning
At Crystal Clear Cleaners, we pride ourselves on being a unique and exceptional dry cleaner. With over 50 years of experience, we have built a reputation for our superior service, using the latest green technology, and our commitment to customer satisfaction. We are a family-owned and operated business that takes pride in our work, and we strive to provide the best possible service to our customers.
Our Services
We offer a wide range of services to cater to your cleaning needs, from everyday dry cleaning to special occasion preparations. Our services include:
- Wedding Dress Cleaning: We specialize in cleaning and preserving your wedding dress, restoring it to its original beauty and making it ready for storage or future generations.
- Purses & Leather: We restore leather purses, jackets, and coats to their original condition, conditioning and rejuvenating them back to life.
- Green Dry Cleaning: We use eco-friendly methods to clean your garments, ensuring a sustainable and environmentally friendly cleaning process.
- Alterations: We offer in-house alterations services with a changing room in our lobby, making it convenient for you to get your garments tailored to perfection.
- Fluff and Fold: We provide a Fluff and Fold service that includes cleaning, pressing, and folding your laundry, saving you time and effort.
Our Commitment to Safety
In these uncertain times, we understand the importance of safety and hygiene. That's why we take the COVID-19 pandemic seriously and take measures to prevent the spread of the virus. We use the latest technologies to identify and eliminate the virus, ensuring a safe and healthy cleaning experience for our customers.
Our Promise
At Crystal Clear Cleaners, we pride ourselves on our exceptional service, attention to detail, and commitment to customer satisfaction. We believe in transparency and honesty, which is why we offer a guarantee on all our services. If you're not satisfied with our service, we'll work with you to resolve any issues and ensure your complete satisfaction.
Our Community
We're proud to be a part of the Orange County community, serving customers from Fountain Valley to Huntington Beach and beyond. We're dedicated to giving back to our community and participating in local events and charity work.
Our Team
Our team of experts is dedicated to providing exceptional service, using the latest technology, and ensuring that your garments are cleaned and preserved to the highest standard. We're proud to have a team of skilled professionals who are passionate about their work and committed to customer satisfaction.
Get in Touch
If you're looking for a reliable and trustworthy dry cleaner, look no further. Contact us today to schedule an appointment or learn more about our services.
Quality of Service
The quality of service provided by the dry cleaners is a major point of contention among reviewers. While some customers praised the excellent service and quality work, others experienced disappointing and disorganized service.
Positive Experiences
Several reviewers reported positive experiences, including excellent service, quality work, and attention to detail. One reviewer was impressed with the ability to mend vintage garments, while another appreciated the kind employees and earlier-than-expected delivery.
Issues with Communication
Communication seems to be a significant issue for some customers. One reviewer experienced poor communication when they were not informed about delays in the cleaning process, leading to multiple unnecessary trips to the store. Another reviewer was surprised when they were not given a call to confirm the drop-off and pick-up service.
Concerns with Clothing Damage
Some reviewers reported damage to their clothes, including lost items, poor alterations, and discoloration. One reviewer's bridesmaid dress was "ruined" after being altered and cleaned, while another reviewer's dress was not ready on time and had discoloration issues.
Professionalism and Expertise
On the other hand, some reviewers praised the professionalism and expertise of the dry cleaners. One reviewer appreciated the owner's experience and training, which gave them confidence in the quality of the service.
Be the first to review Crystal Clear Cleaners.
Write a Review
