A Name You Can Trust, A Service You Can Rely On
*
Quality Carpet Cleaning takes pride in delivering exceptional cleaning services throughout Southern California. Established with a vision to empower homes and businesses with clean, healthy environments, we've become a trusted partner in cleaning excellence.
Our Commitment to Quality & Customer Satisfaction
Our team of experts embodies the spirit of meticulousness and attention to detail. We believe in transparency and open communication, ensuring you're updated throughout the process and fully satisfied with the final result. Our 30-day no-hassle guarantee stands as a testament to our unwavering commitment to your satisfaction.
Comprehensive Services for Every Need
We offer a comprehensive suite of services designed to address every cleaning challenge:
- Carpet Cleaning: Regular professional cleanings extend the life of your carpets, removing dust, allergens, and stains.
- Tile & Grout Cleaning: We restore the sparkling beauty of tile and grout surfaces, eliminating dirt, grime, and discoloration.
- Upholstery Cleaning: We revitalize your furniture, removing dust, stains, and odors.
- Pet Odor & Pet Stain Removal: Our specialized treatments effectively eliminate pet-related odors and stains from carpets and upholstery.
- Area & Oriental Rug Cleaning: We handle these valuable textiles with meticulous care, restoring their vibrant colors and enhancing their texture.
Experience the Quality Difference
What sets us apart is our unwavering attention to detail, extensive experience, and genuine customer care. We:
- Limit our schedule to ensure technicians have sufficient time for each job, prioritizing quality over quantity.
- Utilize only environmentally friendly products that are safe for families and pets.
- Invest in cutting-edge cleaning equipment and techniques for optimal results.
- Hire and train skilled and passionate professionals who genuinely enjoy helping others.
Join the thousands who have discovered the Quality Carpet Cleaning difference!
*
False or Misleading Advertising
Some customers experienced deceptive or misleading advertising practices from Quality Carpet Cleaning. Author Joelle Heald's review states that they were quoted a certain price for a steam cleaning service, but the technician showed up in a small car with a small machine and used a chemical spray instead of steam cleaning. This led to a significant increase in the final bill.
Another customer, Craig Bergquist, received an online estimate for a living room area rug, small bedroom, and walk-in closet, but when the technician arrived, he was told that the living room would cost $340, and the bedroom was $120. The final bill included additional charges for carpet disinfection and soap removal.
Unprofessional Behavior
Some customers reported unprofessional behavior from the technicians. Joelle Heald's review states that the technician, Alex, was rude and refused to show his ID upon request. Another reviewer, R. C., reported that the technician spent only 7 minutes on each area rug, despite claiming he would spend 30 minutes per rug.
Upselling
Several customers experienced aggressive upselling from the company's technicians. Chuck McCollum's review states that the technician tried to upsell him on an additional fabric treatment, and when he declined, the price was dropped to $100. Another reviewer reported that the technician tried to upsell them on disinfection services during the treatment.
Positive Experience
However, some customers had a positive experience with the company. R. A. reviewed Robert, who cleaned their mom's apartment and their own house, describing him as "professional, polite, unbelievably nice, and determined to do the very best." Another reviewer, Haley Industrial, praised Angel for doing a "great job" and being "absolutely quick" and "fast."
Be the first to review Quality Carpet Cleaning.
Write a Review
