Your Partner in Cleanliness
At Oxford Cleaners, we pride ourselves on being a premier dry cleaner and laundry service in Sugarland, TX. Our goal is to provide high-quality cleaning services to our valued customers, while also building meaningful relationships with our community. Our state-of-the-art facility is located in-house, ensuring that every item is cleaned and processed with precision and care.
Our Services
We offer a wide range of services to cater to our customers' diverse needs. Our services include:
Laundry
- Laundry services for all types of garments, including shirts, jeans, pants, comforters, and linens
- Quick turnaround times with same-day services available
Dry Cleaning
- Dry cleaning for delicate items such as garments, drapes, comforters, and linens
- Preserved cleaning methods for wedding gowns and special occasion attire
Alterations & Repairs
- Hemming, size adjustment, and minor patching for all types of garments
- Alternative solutions for garments that require specialized care
Wedding Gowns
- Specialized cleaning and preservation services for wedding gowns and special occasion attire
- Arranged in a box to keep it safe for years to come
Leather Cleaning
- Expert cleaning and conditioning services for all types of leather goods
Drive-Thru
- Convenient drive-thru service for a hassle-free experience
- Contactless service for added safety and efficiency
Free Pickup & Delivery
- Free pickup and delivery services within a 10-mile radius
- Convenient scheduling options for your convenience
Frequently Asked Questions
- What are your business hours? Our business hours are Monday to Friday from 7:00 am to 7:00 pm, Saturday 8:00 am to 5:00 pm, and closed on Sundays. Holiday hours may vary.
- Can I schedule a pickup and drop-off? Yes, we offer free pickup and delivery services within a 10-mile radius. Please schedule in advance to ensure availability.
- Do you offer same-day services? Yes, we offer same-day services for select items. Please inquire about availability and pricing.
Testimonials
Don't just take our word for it! Here's what some of our satisfied customers have to say:
- "I brought my husband's shirts and suit, and they did a beautiful job. I've used other cleaners in the area that did a terrible job. Thanks, Oxford Cleaners, I'll be back!" - Kayleigh Tolman
- "Very professional work. Best cleaners in town! And super-friendly folks. Can't wait to use their drive-thru services next week!" - ikelau dil
- "Dropped off a shirt and some other stuff with minor stains, and they easily fixed them up!" - Greg G
Contact Us
Ready to experience the Oxford Cleaners difference? Contact us today to book your appointment or schedule a pickup and drop-off. Our team is committed to providing exceptional service and ensuring customer satisfaction. Book now and experience the difference for yourself!
Overall Summary
The reviewers' experiences at Oxford Cleaners vary greatly, with some having very positive experiences while others were extremely dissatisfied.
Quality of Service
The service quality at Oxford Cleaners is questionable, with one reviewer stating that the laundry service does a "fabulous job" and another reviewer saying that they were impressed with the quality. However, two other reviewers had very negative experiences, with one reviewer accusing the owner of ruining their shirt and lying about it, and another reviewer claiming that the owner was unprofessional and deceitful.
Communication
Communication with the owner of Oxford Cleaners was also a major issue for some reviewers. One reviewer felt that the owner was rude and deceitful, while another reviewer said that he was unprofessional and made unjustified promises.
Compensation
The issue of compensation was also a point of contention for some reviewers. One reviewer claimed that the owner promised to reimburse them for a ruined shirt but then denied ever making that promise. Another reviewer was offered compensation in the form of free laundry but felt that it was not sufficient to make up for the damage done to their garment.
Positive Reviews
Despite the negative reviews, two reviewers had a very positive experience at Oxford Cleaners. One reviewer praised the professionalism and efficiency of the staff, while another reviewer was grateful for the owner's ability to get their lab coat ready on short notice.
Negative Reviews
On the other hand, three reviewers had extremely negative experiences at Oxford Cleaners. One reviewer accused the owner of ruining their shirt and lying about it, while another reviewer felt that the owner was unprofessional and deceitful. The third reviewer was very dissatisfied with the service and felt that the owner was not transparent or honest.
