We are in the customer service business.
Our Story
At Office Express Janitorial Services, Inc., we take pride in being Oklahoma's premier commercial cleaning service. Founded in 1995 by Fabian Harris, a young Oral Roberts University graduate, our company has been committed to providing superior cleaning services to businesses in the Tulsa and Oklahoma City areas.
Our Philosophy
Our founder's philosophy is simple: "We are in the customer service business." We believe that our customers deserve the best, and we strive to deliver exceptional service with every cleaning job. Our team is dedicated to providing a personalized experience that meets the unique needs of each client.
Our Services
As a commercial cleaning service, we offer a wide range of services to meet the diverse needs of our clients. Our services include:
Carpet Cleaning: We professionally clean all types of carpet, using steam cleaning and bonnet cleaning methods.
Dry/Wet Mopping: We use dry and wet mopping techniques to ensure a thorough cleaning of all floor surfaces.
Dusting: We thoroughly dust all cleared desk surfaces, picture frames, molding, baseboards, and more.
Additional Services: We also offer a range of additional services, including:
- Floor Care
- Glass Cleaning
- High Pressure Cleaning
- 24-Hour Emergency Care
- Sanitizing
- Vacuuming
- Blinds
- Water Damage
- Window Cleaning
Our Locations
We have two convenient locations to serve the Tulsa and Oklahoma City areas:
- Tulsa: 7181 S. Braden Avenue, Tulsa, OK 74136
- Oklahoma City: 11 NE 11th St., Suite 240, Oklahoma City, OK 73104
Our Commitment to Excellence
We are committed to providing exceptional cleaning services that meet the highest standards. Our team is meticulously trained to ensure that every surface is cleaned to perfection. Our commitment to excellence is reflected in the satisfaction of our clients, many of whom have been with us for years.
General Feedback on Office Express Janitorial
Office Express Janitorial has received overwhelmingly positive reviews from its customers, with many praising the company's professionalism, attention to detail, and excellent customer service. Several reviewers have noted that the company's management, particularly Linda Tayahua, is efficient, responsive, and ensures that the cleaning crews meet high standards.
Communication and Customer Service
Reviewers have consistently praised Office Express Janitorial for its positive responsiveness, professionalism, and willingness to address concerns and special requests. Several reviewers have expressed gratitude for the company's thorough reporting and check-in process, which ensures that clients are satisfied with the services provided.
Quality of Work
Reviewers have consistently praised the company's ability to deliver high-quality cleaning services, with many noting that the cleaning crews are thorough, professional, and attention to detail. Several reviewers have highlighted the company's ability to adapt to specific needs and requirements, ensuring that clients receive the best possible service.
Payment and Payroll Issues
However, some reviewers have raised concerns about payment and payroll issues. One reviewer reported not receiving adequate payment, while another reported that the company lost a contract. These issues were attributed to the company's supervisor, Austin Harris, who was described as incompetent, irresponsible, and unresponsive.
Recommendations and Satisfaction
Despite the few issues with payment and payroll, most reviewers have recommended Office Express Janitorial to others, citing the company's excellent customer service, quality of work, and professionalism. Several reviewers have expressed their satisfaction with the company's services and have praised the company's managers and employees for their dedication, efficiency, and attention to detail.
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