At Quality Plus Cleaners, we pride ourselves on being the premier dry cleaning and laundry services provider in Tampa Bay. With over 30 years of experience, we have built a reputation for providing exceptional garment care, responsive customer service, and unparalleled quality.
Our Commitment
Our commitment is not about the number of items we process daily, but the quality of the items we produce. We understand that your garments are not just pieces of clothing, but memorabilia and treasured possessions. That's why we provide meticulous attention to detail, ensuring that every garment is cleaned and restored to its original glory. Our team of expert professionals uses state-of-the-art equipment and environmentally friendly processes to guarantee the highest level of quality and sustainability.
Services Offered
At Quality Plus Cleaners, we offer a wide range of services to cater to your dry cleaning and laundry needs. Our services include:
- Dry Cleaning: Our proprietary cleaning process ensures that your garments are cleaned using the latest technology and eco-friendly methods.
- Laundry Services: We offer wash-and-fold services for your delicate or everyday items.
- Tailoring & Alterations: Our skilled tailors provide expert alterations and tailoring services for your bespoke garments.
- Wedding Preservation: We understand the importance of preserving your wedding attire, and we offer specialized preservation services to ensure that your memories remain intact.
Express Valet Service
At Quality Plus Cleaners, we understand that time is precious. That's why we introduced our innovative Express Valet Service. With our free home and office pickup and delivery service, you can enjoy top-quality professional dry cleaning or laundry without ever leaving your doorstep.
How it Works
1. Sign up for our Express Valet Service and receive a sturdy bag for your garments to be cleaned.
2. Leave the bag at your designated location with your garments and any special instructions.
3. Our valet driver will pick up and deliver your items in two days.
4. We process your order and return your garments freshly cleaned, pressed, and ready to wear.
Why Choose Us
At Quality Plus Cleaners, we pride ourselves on:
- Quality: We guarantee exceptional garment care and attention to detail.
- Service: Our friendly and knowledgeable staff are dedicated to providing exceptional customer service.
- Sustainability: We use environmentally friendly processes and equipment to ensure a reduced carbon footprint.
- Convenience: Our Express Valet Service makes it easy to get top-quality cleaning and laundry services without leaving your home or office.
Conclusion
At Quality Plus Cleaners, we are committed to providing the highest level of quality, service, and sustainability. We understand the importance of preserving your garments and memories, and we're dedicated to making your dry cleaning and laundry experience exceptional. Contact us today to learn more about our services and how we can help you preserve your treasured possessions.
Service Quality Issues
The reviews highlight significant issues with the quality of service at Quality Plus Cleaners. Some customers have experienced stolen or damaged items, and others have received poor quality cleaning, including wrinkled clothes.
Employee Exemplars
On the other hand, many reviewers have praised specific employees, particularly Laura, for their exceptional service and friendliness. They have gone above and beyond to ensure customer satisfaction, including staying open late to accommodate last-minute requests and offering personalized attention.
Consistency Concerns
A few reviewers have expressed frustration with the inconsistency of service, including issues with coupon application and staff behavior. One customer has even threatened not to use the service again due to these issues.
Employee Consistency
Some reviewers have praised the consistency of service from certain employees, particularly Laura, who has been described as friendly, helpful, and professional.
Cleanliness and Quality
The reviews also highlight some issues with cleanliness and quality, including damaged or destroyed items, but most reviewers have reported receiving high-quality cleaning services.
Customer Satisfaction
Overall, the reviews suggest that customer satisfaction is highly dependent on the employee handling the service. Those who have had positive experiences with Laura and other friendly staff members have generally been happy with their service.
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