Reliable Home Cleaning, Enhanced Experience
At Russell Martin Carpet & Rugs, we're proud to be one of the most trusted and renowned carpet and rug experts in the Chicagoland area. With over 60 years of experience in the industry, we've built a reputation for providing exceptional quality, unparalleled customer service, and unmatched expertise in carpet sales, installation, repair, and cleaning.
Our Story
Our story began in 1957 when our founder, Dave Martin, learned the carpet cleaning trade while working at Russell's Dry Cleaners in downtown Naperville. During his time at Russell's, Dave not only learned about fabrics and textiles but also mastered the fine art of customer service. In 1984, Dave, along with his wife Rae, expanded the business to include carpet and rug sales. Today, we're proud to be a family-owned and operated business, dedicated to providing our customers with the highest level of service and quality products.
Our Mission
Our mission is to provide our customers with the best possible experience, from start to finish. We strive to deliver exceptional quality, unparalleled customer service, and unmatched expertise in carpet sales, installation, repair, and cleaning. We understand that every customer is unique, and we take the time to listen to their needs, providing personalized solutions tailored to their specific requirements. Whether you're looking for new carpet installation, rug repair, or expert cleaning services, we're here to help.
Our Services
We offer a comprehensive range of services, including:
- Residential carpet sales and installation
- In-home carpet and upholstery cleaning
- Area rug cleaning and repair
- Custom rug shop
- Rug repair and labor pricing
Our team of experienced professionals is dedicated to providing exceptional quality and unparalleled customer service. We use only the highest-quality products and the latest technology to ensure that our customers receive the best possible results.
Why Choose Us
At Russell Martin Carpet & Rugs, we're committed to providing our customers with an exceptional experience. Here are just a few reasons why you should choose us:
- Over 60 years of experience in the industry
- Unparalleled customer service
- Unmatched expertise in carpet sales, installation, repair, and cleaning
- Exceptional quality products and services
- Convenient financing options available
Get Started Today
If you're looking for exceptional quality, unparalleled customer service, and unmatched expertise in carpet sales, installation, repair, and cleaning, look no further than Russell Martin Carpet & Rugs. Contact us today to request an estimate and let us show you why we're the trusted choice for carpet and rug needs in the Chicagoland area.
Excellent Customer Service and Quality Products
The reviews of Russell Martin Carpet largely praise the company's excellent customer service, quality products, and professional installation. Many reviewers mention the helpful and patient staff, competitive prices, and quick delivery.
High-Quality Products and Installation
Reviewers rave about the quality of the carpets and rugs, stating that they are satisfied with their purchases. The installation process is also praised, with many mentioning the professionalism and courtesy of the installers.
Personalized Service and Attention to Detail
Several reviewers mention the personalized service they received, with staff going above and beyond to ensure their needs were met. The company's attention to detail and willingness to accommodate special requests are also highlighted.
Cleaning Services and Area Rugs
The company's cleaning services and area rugs are also praised, with reviewers stating that the cleaning process restored their carpets to their original beauty.
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