Protecting Your Home, One Gutter at a Time
At Ace Cleaners, we believe that the way we clean clothes shouldn't harm the planet or the people who wear them. That's why we're committed to making a difference in our community and the environment. We're dedicated to providing high-quality, eco-friendly dry cleaning services that not only leave your clothes looking their best but also help to preserve the environment for future generations.
Our Services
We offer a range of services designed to meet your cleaning needs. From everyday dry cleaning to special occasion garments, we have the expertise and technology to keep your clothes looking their best. Our services include:
- Dry Cleaning: Our state-of-the-art equipment and eco-friendly cleaning solutions ensure that your clothes are cleaned to perfection.
- Alterations: Whether you need a simple hemline adjustment or a more complex alteration, our skilled tailors will work with you to create a garment that fits like a glove.
- Leather & Suede Cleaning & Restoration: We use specialized cleaning solutions and techniques to carefully clean and restore your leather and suede garments.
- Wedding Gown Cleaning & Restoration: We understand the importance of preserving your wedding gown and will work with you to create a customized cleaning and restoration plan.
- Shirt Laundry: We offer premium shirt laundry services that include hand-starching, ironing, and folding to ensure that your dress shirts look their absolute best.
- Household Items: We can clean and revitalize a wide range of household items, including decorative pillows, duvets, and more.
Our Commitment to Sustainability
At Ace Cleaners, we're committed to sustainability and reducing our environmental footprint. We use eco-friendly cleaning solutions and state-of-the-art equipment to minimize our impact on the environment. Our GreenEarth cleaning process is designed to reduce the use of hazardous chemicals and minimize waste.
Why Choose Us
We're not just any dry cleaner. We're a team of experts dedicated to providing exceptional service and results. Our commitment to sustainability and eco-friendliness sets us apart from other dry cleaners. We're proud to be a part of the Napa Valley community and are committed to making a positive impact on our environment.
Business Performance
The reviews suggest that Ace Cleaners' performance is mixed, with some customers being extremely satisfied and others having poor experiences.
Quality and Pricing
Some customers praised the business for doing a great job, citing excellent quality and reasonable prices. For example, Janice Clifton mentioned that the pricing was "always great" and Kassandra McPherson appreciated the "above and beyond" customer service. On the other hand, some customers were unhappy with the prices and quality of service. Raveen Randhawa felt that the prices were super expensive ($36 for a simple Indian outfit), while Dorothy Clark and Ashton K. were unhappy with the quality of service and felt overcharged.
Customer Service
Ace Cleaners' customer service seems to be a highlight for many customers. Sharafat Zaman appreciated the owner's efforts to find a missing item, while Kassandra McPherson praised the staff for being nice and accommodating. However, Anthony W. had a negative experience with the lack of card acceptance, and Ashton K. was dissatisfied with the alterations service.
Timeliness
Some customers appreciated the business's ability to complete jobs quickly, such as Jackson Waldron who needed alterations done on a rush order. Others, like Jana Narita, mentioned that some places took a week to complete their clothing, but Ace was prompt and performed well.
Conclusion
Ace Cleaners seems to have a mixed reputation, with some customers being extremely satisfied and others having poor experiences. While some appreciated the quality and pricing, others were unhappy with the prices and quality of service. The business seems to excel in customer service, but there are areas for improvement.
