Let's create something beautiful together
At Wells Rug Service, Inc., we take pride in being the trusted source for fine carpet services in Morristown, NJ, since 1921. With nearly 100 years of experience, our family-owned business has established itself as a leader in the industry, providing exceptional Oriental rug cleaning, furniture and upholstery cleaning, and wall-to-wall carpet services. Our IICRC-certified technicians receive in-house training to ensure they know how to properly handle your carpets, and we use only the safest and most eco-friendly methods to ensure your carpets and upholstery receive the best care.
Our Mission
Our mission is to provide top-notch carpet cleaning and repair services to our valued customers. We strive to build long-lasting relationships with our clients, and our commitment to excellence has earned us a reputation as the go-to destination for all your carpet and upholstery needs.
Our Services
We offer a wide range of services, including:
- Oriental Rug Cleaning: Our specialty is Oriental rug cleaning, and we have almost 100 years of experience in this area.
- Furniture & Upholstery Cleaning: We use state-of-the-art equipment and eco-friendly methods to clean your furniture and upholstery.
- Wall-to-Wall Carpet Services: From installation to repair and maintenance, we offer comprehensive wall-to-wall carpet services.
- Deodorizing & Preventative Treatments: Our safe and green enzyme treatments will leave your carpets, rugs, and furniture smelling fresh and clean.
- Residential Carpet Cleaning: Our certified professionals receive in-house training to ensure proper treatment of your carpets.
Why Choose Us?
At Wells Rug Service, Inc., we understand the importance of maintaining your carpets and upholstery. Our team of experts is dedicated to providing exceptional customer service, and our commitment to quality has earned us a reputation as the trusted carpet cleaning and repair service in Morristown, NJ.
Overall Experience
The overall experience with Wells Rugs is positive, with many customers expressing satisfaction with the cleaning and repair services provided.
Positive Comments
- Consistent results, stains removed, and rugs delivered in perfect condition
- Friendly and professional staff
- Fair prices and convenient turnaround times
- Amazing job cleaning and restoring rugs to their original condition
- Trustworthy and reliable service
Negative Comments
- Issues with scheduling and pickup
- Rude driver and poor communication
- Inadequate cleaning and damage to rugs
- Unwillingness to take responsibility for mistakes
- High prices and delivery issues
Recurring Themes
- Customer service: Many customers praised the friendly and professional staff, but some had negative experiences with communication and scheduling.
- Quality of work: Most customers were satisfied with the cleaning and repair services, but some reported poor results or damage to their rugs.
- Pricing: Some customers felt that the prices were reasonable, while others thought they were too high.
