Cleaning for a Healthier Home
A Century of Expertise in Carpet & Rug Care
For over a century, Sacramento Rug Works has been a trusted name in Northern California for comprehensive carpet and rug care. Since 1905, we have specialized in safeguarding the beauty and longevity of both natural and synthetic floor coverings. With a wealth of experience and unparalleled expertise, our dedicated team is committed to providing our clients with unparalleled service and exceptional results.
On-Site Cleaning Services
- Professionally trained technicians meticulously clean your carpets and rugs in your home, minimizing disruption to your daily life.
- Focused attention on stain removal, dust extraction, and odor elimination.
- Comprehensive cleaning solutions tailored to different types of carpets and rugs.
Custom Area Rugs
- Design and create stunning custom area rugs from scratch, incorporating your unique vision and preferences.
- Choose from an extensive selection of colors, textures, and materials to create a cohesive and stylish centerpiece for your home.
Rug Repair & Maintenance
- Restore and revitalize your cherished rugs with expert repair services for tears, fraying, and other damages.
- Comprehensive restoration of antique and heirloom rugs.
- Professional rug cleaning and preservation to extend the lifespan of your investment.
Dedicated Service & Expertise
- Personalized attention to every client and their unique needs.
- Transparent communication throughout the cleaning and repair process.
- Highly trained and certified technicians committed to delivering exceptional results.
Overall Experience
The reviews highlight a mix of excellent and poor experiences with Sacramento Rug Works. Some customers praise the business for their prompt, professional, and knowledgeable services, while others express disappointment and frustration with the handling of their rugs.
Positive Aspects
- Several customers rave about the exceptional service, professionalism, and quality of work provided by the business.
- The owners, Kevin and partner, are specifically mentioned as being great and knowledgeable about the business.
- The business is commended for their honesty, with one customer praising them for returning lost items found in their carpet.
Negative Aspects
- Some customers express disappointment with the cleaning quality, citing that their rugs were still dirty after the service.
- Poor communication and customer service are mentioned, with some customers feeling disrespected and yelled at by staff members.
- Trust issues are raised, with some customers feeling that the business is dishonest and untrustworthy.
Services
- The business offers various services, including carpet cleaning, area rug cleaning, pet stain and odor removal, and rug repairs.
- Some customers specifically mention the excellent job done on their carpets and rugs, while others are unhappy with the results.
