Quality Cleaning, Personalized Service, Guaranteed Satisfaction
At Brio Cleaners, we're dedicated to revolutionizing the way dry cleaning is done. Our journey began with a vision to create a sustainable, eco-friendly laundromat that prioritizes community involvement and economic sustainability. Our founder, Colleen Unema, drew from her background in education to create a unique laundry experience that would inspire positive change.
Our Philosophy
Our philosophy is built on three pillars: People, Planet, and Profit. We believe that people come first, and that means treating our customers, staff, and community with respect and kindness. Sustainable practices matter, whether it's in our equipment, energy use, or detergent choices. Finally, there's a cost for care - we reinvest our profits into growing and improving our services.
Expert Services
Our team of experts offers a range of services to ensure your garments receive the highest level of care. From normal washing to delicate care, we take pride in ensuring your satisfaction. We apply a higher level of service, taking extra steps to remove buttons on certain garments before cleaning or replacing any that have gone missing. Our commitment to exceptional service doesn't stop there. We also offer a full suite of executive laundry services for special occasions, as well as cleanup services for specialty items like tablecloths, draperies, and bed linens.
Why Choose Brio Cleaners?
At Brio Cleaners, we're dedicated to providing a safer, more sustainable dry cleaning experience. Our facility uses water, steam, and soap to clean your garments, making it environmentally friendly and free from toxic chemicals. With our one-stop facility, you can trust that your garments will receive the level of service you expect from the Brio name.
Our Facilities
Located in the Sunnyland neighborhood of Bellingham, our facilities are equipped with state-of-the-art technology and sustainable practices. Our convenient location makes it easy for you to drop off and pick up your garments. We're proud to be a part of this vibrant community and committed to giving back through community involvement and partnerships.
Learn More
If you have questions or need more information on our services or sustainable practices, please visit our FAQs or glossary. We're committed to transparency and want you to feel confident in the services we provide. Follow us on Facebook for the latest tips and advice on caring for your garments.
Quality of Service
Most reviewers have a positive experience with Brio Cleaners, praising their excellent service, friendly staff, and attention to detail. Many have had specific requests met with satisfaction, such as specialty cleaning for wedding dresses, Santa suits, and hand-woven pashmina shawls. The facility is also praised for being clean and eco-friendly, using non-toxic and environmentally sound methods.
Cleanliness and Maintenance
The cleanness of the facility is highlighted by several reviewers, with one stating that it is "extremely clean". Another reviewer mentions that the staff is kind and helpful, making the experience enjoyable. Additionally, some reviewers appreciate the packaging of their cleaned items, with one mentioning a "cute paper bag and tied with a bow".
Pricing
However, a few reviewers express dissatisfaction with the pricing, feeling that it is excessive. One reviewer mentions that they are charged twice the amount of other cleaners and that the prices are high for basic services such as laundry wash and fold.
Customer Service
The customer service is generally praised, with reviewers highlighting the friendly and helpful staff. Some reviewers appreciate the extra touches, such as being notified when their items are ready a day early.
Handling Special Items
The reviewers who have special items cleaned, such as wedding dresses, Santa suits, and pashmina shawls, appreciate the care and attention given to these items. Brio Cleaners are praised for handling these items with respect and professionalism.
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