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About Us
At Baltimore Carpet & Upholstery, we believe that cleaning makes transformations happen. When you come home, you deserve an environment that supports your health and that of your loved ones. We work throughout Baltimore County, helping our customers create a space for themselves which is cleaner and healthier.
With over two decades of experience, certified technicians who are proud of their work, and conscious customer service practices, Baltimore Carpet & Upholstery has earned its spot as one of the leading professionals for all things carpets in Baltimore!
Our Services
We offer a comprehensive range of cleaning and restoration services for both residential and commercial properties:
- Carpet Cleaning
- Steam cleaning for deep cleaning and longevity
- Targeted stain removal options available
- Upholstery Cleaning
- Effective removal of dust, allergens, and odors
- Protection treatments available for extended freshness
- Air Duct Cleaning
- Removal of dust, debris, and allergens
- Improves air quality and reduces allergies and asthma symptoms
- Water Damage Restoration
- Emergency response available 24/7
- Comprehensive drying and remediation services
- Tile & Grout Cleaning
- Restorative cleaning for a like-new appearance
- Protection treatments available to repel dirt and stains
- Wood Floor Refinishing
- Professional restoration to renew the beauty of your floors
- Mold Testing & Remediation
- Comprehensive inspection and removal of mold and mildew
- Prevention strategies to minimize future growth
Why Choose Baltimore Carpet & Upholstery?
- Experienced and certified technicians with industry-leading knowledge and skills
- High-quality professional equipment for superior cleaning results
- Courteous and professional customer service team that is responsive and efficient
- Competitive prices and special offers to fit your budget
- Eco-friendly cleaning solutions that prioritize safety and sustainability
Find out more about our services or schedule a free estimate by contacting us today!
Technician Performance and Quality of Service
The technicians at Baltimore Carpet & Upholstery received high praise from customers, with many reviewers complimenting their professionalism, knowledge, and work ethic. Several reviewers mentioned that the technicians were able to remove tough stains, including wine and pet-related accidents, and left their carpets and upholstery looking like new.
Communication and Honesty
Technicians were also commended for their honesty and transparency during the quote and cleaning process. They explained the different levels of cleaning and what would and wouldn't work for specific products, and provided accurate pricing and expectations.
Customer Satisfaction
Many reviewers expressed high satisfaction with the service, stating that they would recommend and use Baltimore Carpet & Upholstery again. Some reviewers even attached before and after photos to demonstrate the impressive results.
Negative Experience
One reviewer had a negative experience due to a miscommunication about pricing, resulting in a bait and switch tactic. The company attempted to make it right with follow-up calls and emails, but the reviewer was left unhappy.
