Transforming your space, one cleaning at a time.
A Mission of Cleanliness and Community
MPL Cleaning Services emerged from a deep-seated desire to empower our community through exceptional cleaning services. We believe that a clean and healthy environment is essential for a thriving society, and we are driven to provide meticulous cleaning solutions that restore peace of mind and spark joy.
Our Services: Tailored to Your Needs
We offer a comprehensive range of cleaning services to meet diverse needs, including:
- Residential Cleaning: From thorough kitchen and bathroom cleaning to comprehensive floor care and clutter management, we ensure a sparkling and welcoming home for you and your family.
- Commercial Cleaning: We cater to businesses of all sizes, offering tailored solutions to maintain a professional and healthy work environment.
- Apartment Cleaning: We take the stress out of apartment cleaning, meticulously cleaning your space to restore its fresh and inviting ambiance.
More Than Just Cleaning
At MPL Cleaning Services, we go beyond just eliminating dust and grime. We are dedicated to providing a holistic cleaning experience. Our cleaners are:
- Professionally trained to deliver meticulous cleaning techniques and attention to detail.
- Friendly and reliable, ensuring open communication and respectful interaction.
- Background-checked and vetted for your peace of mind.
Our Values: Guiding Principles
Our company is guided by these core values:
- Client-centricity: We prioritize your satisfaction and go the extra mile to understand and exceed your cleaning needs.
- Integrity and transparency: We maintain open communication and accountability in all our interactions.
- Sustainability: We prioritize eco-friendly cleaning products and practices to minimize our environmental impact.
- Community commitment: We proudly support and invest in the growth of our community through our cleaning services.
Mixed Reviews
Some customers had a negative experience with MPL Cleaning Services, while others were extremely satisfied with their services. Although the company received mostly positive reviews, there were a few instances where customers felt that the service was not up to their expectations.
Cleaning Quality and Attention to Detail
The quality of cleaning varied among customers. Some reviewers praised the company for doing an outstanding job, particularly with deep cleaning and attention to detail. One reviewer mentioned that a rug that had never been cleaned previously looked brand new after the service. Another reviewer was impressed with the thoroughness of the cleaning, mentioning that the company even cleaned the inside of appliances.
On the other hand, some customers were not satisfied with the level of cleanliness. One reviewer felt that the cleaning was very basic and that cobwebs and dust were left untouched. Another reviewer mentioned that the company did not clean the inside of appliances and that the service was not worth the cost.
Communication and Customer Service
Most reviewers praised the company's communication and customer service. Many mentioned that the company was responsive and easy to work with, particularly when it came to scheduling and quoting services. One reviewer even praised the company's supervisor for coming out to ensure that the customer was satisfied with the service.
However, one reviewer mentioned that the company did not respond to their requests for a quote, which led to a negative experience.
Additional Disappointments
Some customers were disappointed by the extra costs incurred during the service. One reviewer mentioned that they were quoted a certain amount, only to be told that they would need to add 1-2 hours to the service, resulting in an additional $100 charge.
Conclusion
Overall, the reviews suggest that MPL Cleaning Services has a mixed record when it comes to quality and customer satisfaction. While many customers were extremely satisfied with the service, others were disappointed with the quality of cleaning and attention to detail. Customers who are considering using the company may want to research further and ask specific questions about the services they provide.
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