At J.O.Y Cleaning Company, we are a Christian-based company that is passionate about sharing joy, not just to every home we enter, but joy in abundance. We have been serving homes in the Cobb, Paulding, and Bartow areas for over 15 years. Our journey began with a desire to share our love for others through service, and we have strived to bring glory to God while uplifting our employees and customers. The name J.O.Y Cleaning was our first thought because of the meaning of the acronym J.O.Y: Jesus first, Others second, Yourself last. This is something our family practices daily, and we strive to live by example to our employees and customers.
Our Services
We offer a variety of cleaning services to fit your individual needs. Our cleaning packages are designed to provide you with a clean and comfortable living space. We understand the importance of having a clean home, and that's why we're committed to providing you with the best cleaning experience possible.
Basic Cleanings
Our basic cleaning package includes:
- Kitchen: stove, counters, microwave, and all appliances
- Bathroom: sinks, toilets, showers, and tubs
- Bedroom: dusting, vacuuming, and making of beds
- Living areas: dusting, vacuuming, and cleaning of furniture
Deep Cleanings
Our deep cleaning package includes everything in our basic cleaning package, plus:
- Baseboards
- Blinds
- Switch plates
- Interior windows
- Ceiling fans
- Cabinet exteriors
Move In/Out Cleanings
Our move in/out cleaning package includes everything in our deep cleaning package, plus:
- Inside of cabinets and drawers
- Inside of refrigerators and freezers
- Dusting of light fixtures
What Sets Us Apart
At J.O.Y Cleaning Company, we are more than just a cleaning service. We are a Christ-centered company that strives to treat each member of our team and our customers with the love of Jesus. This is the heart and soul of J.O.Y. With over 15 years of experience in the residential cleaning industry, we have had the opportunity to encounter almost every type of cleaning scenario. We proudly consider ourselves experts in the industry.
Our Guarantee
At J.O.Y Cleaning Company, we stand behind our work. We guarantee that you will be satisfied with our services. If you're not satisfied, we'll work with you to make it right.
Testimonials
Don't just take our word for it. Here's what some of our satisfied customers have to say:
- Mary and Mandy did a fabulous job deep cleaning my home! They arrived on time and were super sweet, hardworking ladies! Very reasonable priced and thorough! Management was very responsive and easy to communicate with! I highly recommend J.O.Y! - Edie Golden
- Y'all! If you need your house cleaned, call these folks! Our home was deep cleaned, and it almost sparkles! We'll be using them on a regular basis! Thank you, JOY Cleaning, LLC! - Annette Cockrill
Overall Experience
The reviews for JOY Cleaning mostly consist of positive experiences from satisfied customers. The majority of reviewers praised the company's professionalism, punctuality, and attention to detail. They also appreciated the friendly and kind nature of the cleaning professionals. Customers praised the company's flexibility, responsiveness, and ability to communicate effectively.
Specific Comments
Some reviewers mentioned specific aspects of the service that they enjoyed, such as the ability to communicate and schedule cleanings via text. Others praised the company's willingness to accommodate their needs, such as arranging a deep clean on a specific day. One reviewer mentioned that the company did an amazing job cleaning their home, making them feel like they didn't have to lift a finger.
Disappointments
However, there were two reviewers who had negative experiences with the company. One reviewer felt that the cleaning professionals did not complete the job correctly the first time and had to have them return to finish the work. The reviewer also felt that the owner's response to their concerns was unhelpful and seemed to shift the blame. The other reviewer felt that the company did not deliver on its promises, stating that they only received 2 hours of cleaning despite paying for 3-4 hours.
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