Transforming spaces, one cleaning at a time!
At A Pane in the Glass Window Cleaning, we pride ourselves on providing exceptional service to homes and businesses in the Spokane Valley area. With over 9 years of experience, our team of professionals has honed the skills and expertise to effectively clean windows, gutters, and other exterior surfaces, ensuring that your property looks its absolute best.
Our Services
Our comprehensive range of services includes:
- Residential Window Cleaning: We understand the importance of keeping your home's windows clean and sparkling. Our technicians use the finest equipment and eco-friendly cleaning solutions to leave your windows streak-free and spotless.
- Storefront Window Cleaning: First impressions are everything, and our storefront window cleaning services ensure that your business's exterior appearance is always professional and inviting.
- Commercial High Rise Window Cleaning: For high-rise buildings and commercial properties, our experienced team uses specialized equipment to safely and efficiently clean even the most challenging window surfaces.
- Solar Panel Cleaning: As the importance of renewable energy sources continues to grow, we offer specialized cleaning services for solar panels to ensure optimal energy production and efficiency.
What Sets Us Apart
- Licensed, Bonded, and Insured: We take pride in being fully licensed, bonded, and insured, providing you with peace of mind and protection.
- Five Star Service: Our commitment to customer satisfaction is reflected in our five-star reviews and numerous awards, including the coveted "Best Window Cleaning" award from Windowcleaning.com.
- Professionalism and Expertise: Our team is comprised of experienced professionals who understand the nuances of window cleaning, from the most effective cleaning techniques to the proper safety measures.
Why Choose A Pane in the Glass?
- Efficient Service: We prioritize efficiency, delivering timely and thorough service to minimize disruptions to your daily routine.
- Cost-Effective: Regular cleaning and maintenance not only enhance your property's appearance but also protects your windows and reduces the risk of costly repairs or replacements.
- Quality Control: We maintain the highest standards of quality control, ensuring that every cleaning service meets our rigorous standards for excellence.
At A Pane in the Glass Window Cleaning, we pride ourselves on our unwavering commitment to exceptional service, professionalism, and customer satisfaction. Contact us today to learn more about our services and how we can tailor our expertise to meet your unique needs.
Overall Experience
Pane in the Glass has received largely positive reviews from customers, with several reviewers praising their excellent customer service, timely responses, and high-quality work. However, there are also some negative experiences reported, mainly related to miscommunication, inadequate service, and poor follow-up.
Quality of Service
Many reviewers have expressed satisfaction with the company's work, noting that their windows look great and are sparkling clean. One reviewer mentioned that their windows turned out "gorgeous" after the cleaning, while another praised the professional and safe work of the technicians.
On the other hand, some reviewers experienced issues with the quality of service. One reviewer reported that the company failed to provide the service they expected, using a "soft wash" instead of a scrubbing service, which left their windows still stained. Another reviewer was unhappy with the lack of attention to detail, as the technicians failed to replace window screens.
Customer Service
Customer service has been a major theme in these reviews, with several reviewers praising the company's responsive and friendly staff. One reviewer mentioned that the office staff was "top notch, " and another praised the supervisor Chris for his patience and attention to detail.
In contrast, one reviewer reported poor communication and lack of follow-up after issues arose with the service.
Conclusion
Pane in the Glass has received mixed reviews, with some customers reporting excellent experiences and others experiencing issues with the quality of service and communication. While some customers have praised the company's customer service, others have reported poor communication and a lack of attention to detail.
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