Business Details
38 Years
experience
Professional Rug & Carpet Cleaning in Raleigh, NC
Caravan Rugs has been a trusted provider of professional rug and carpet cleaning services in the Triangle area of North Carolina since 1988. Our team combines decades of experience with a meticulous 7-step cleaning process to deliver exceptional results for oriental rugs, area rugs, wall-to-wall carpets, and upholstery. We prioritize individualized care, using advanced techniques and equipment sourced directly from rug-weaving regions to ensure optimal treatment for delicate and high-value textiles.Our services include free estimates, pickup and delivery, and a 100% satisfaction guarantee. We serve homeowners, designers, and high-end rug dealers, offering restoration for damage from pets, water, mold, and wear. With locally owned operations and a focus on sustainability, we extend the life of your rugs while maintaining the highest standards of quality and customer service.
Services
Rug Cleaning
Carpet Cleaning
Upholstery Cleaning
Rug Restoration
Premium Rug Pads
Tile & Grout Cleaning
Pet-Friendly Cleaning
Rug Appraisals
Pick-Up & Delivery
Steam Cleaning
Details
- Year established: 1988
Highlights and features
- 37+ years of local experience in rug cleaning and restoration
- 7-step cleaning process with advanced dust removal and climate-controlled drying
- Free estimates and 100% satisfaction guarantee
- Pet-friendly solutions for urine, odor, and stain removal
- Locally owned with expert furniture moving and delivery services
What people say
Look brand new
Professional service
Amazing results
Prompt service
Expert care
Services
Rug Cleaning
Our professional rug cleaning service treats each textile individually, addressing fiber type, weave, and dye composition. Using a 7-step process including dust removal, pH-neutral shampooing, and climate-controlled drying, we restore rugs to like-new condition. The process removes pet stains, odors, and embedded dirt while preserving delicate materials.
Carpet Cleaning
Carpet cleaning employs hot water extraction to eliminate dirt, allergens, and bacteria from wall-to-wall carpets. Our steam cleaning method penetrates deep into fibers, restoring color and texture while extending carpet lifespan. The process takes 2-3 hours with 4-5 hours drying time, leaving carpets refreshed and hygienic.
Rug Restoration
Rug restoration addresses damage from pets, water, mold, and wear. Our experts repair fringes, holes, and moth damage while preserving original construction. The service includes pre-inspection, targeted treatments, and final quality checks to revive heirloom and high-value rugs to their former glory.
Premium Rug Pads
Premium rug pads protect flooring and extend rug life with non-slip, cushioned support. Our pads use Closed Cell Technology to prevent pet accidents from damaging floors while providing comfort underfoot. Made in the USA from recycled materials, they come with a 20-year warranty and fit all rug types.
Upholstery Cleaning
Upholstery cleaning removes contaminants like dust mites, pollen, and pet dander from delicate fabrics. Our solutions target stubborn stains while preserving fabric integrity. The service extends furniture lifespan and improves indoor air quality by eliminating allergens embedded in upholstery fibers.
People
Jason Ide
President / CEO
Jason Ide leads Caravan Rugs with decades of industry experience. He personally oversees operations and provides honest, transparent service. His expertise in rug care and customer satisfaction drives the company's commitment to quality.
Jeremy Davis
Manager
Jeremy Davis manages daily operations at Caravan Rugs. With extensive knowledge of cleaning processes and customer needs, he ensures efficient service delivery while maintaining the company's high standards for rug care.
Thomas Whitfield
Thomas Whitfield contributes to Caravan Rugs' team with hands-on experience in rug restoration and cleaning. His attention to detail supports the company's mission of delivering exceptional results for all textile care needs.
James Insley
James Insley plays a key role in Caravan Rugs' operations, focusing on customer service and rug handling. His commitment to quality care ensures clients receive professional treatment for their valuable textiles.
Jordan Craft
Jordan Craft supports Caravan Rugs' services with expertise in rug processing and client communication. His work contributes to the company's efficient delivery of cleaning, restoration, and consultation services.
Questions
How much does rug cleaning cost?
Pricing depends on rug size. Contact us for a customized quote based on your specific needs.
How long does rug cleaning take?
Small rugs take 1-2 weeks, larger rugs 3-4 weeks. Timing may vary during busy seasons.
Do you offer pickup and delivery?
Yes, we provide pickup/drop-off services based on rug size and location eligibility.
Can you remove pet urine stains?
We use specialized treatments to eliminate pet urine stains and odors effectively.
Do you clean rugs on-site?
All cleaning occurs at our Glenwood Ave facility using professional-grade equipment.
Do you repair Oriental rugs?
Yes, we specialize in hand-knotted rug restoration including fringe and hole repairs.
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