Exceeding Expectations, One Garment at a Time
A Local Dry Cleaning and Laundry Service in Santa Rosa
Empire Cleaners stands committed to providing Santa Rosa with top-quality dry cleaning and laundry services, prioritizing convenience and sustainability. We're locally owned and proud to serve our community with personalized care and a focus on environmentally responsible practices.
What sets us apart
- Convenience & Efficiency: Our convenient pickup and delivery service eliminates the hassle of transportation, perfect for busy lifestyles. You can also request a pickup or schedule a delivery date and time online or via text.
- Expert Expertise: Our skilled dry cleaners utilize advanced technology alongside traditional craftsmanship to ensure your garments are cleaned and pressed to perfection.
- Rigorous Quality Control: We take pride in meticulous inspection to ensure no detail is overlooked. We offer a satisfaction guarantee, and if you're ever less than thrilled, we'll make it right.
- Eco-Conscious Practices: We utilize eco-friendly cleaning solutions and strive to minimize environmental impact in our processes.
Dry Cleaning
- Suits & Formal Wear
- Dresses & Blouses
- Jackets & Coats
- Bridal & Prom Dresses
- Everyday Clothing & Accessories
Laundry Services
- Wash & Fold
- Quick Dry & Fold
- Stain & Odor Removal
- Laundry Delivery Service
- Leather Cleaning & Repair
- Comforter & Linen Service
Additional Services
- Wedding Gown Preservation & Cleaning
- Christening Gown Preservation
- Alterations & Tailoring
Our Commitment
At Empire Cleaners, we believe in exceeding expectations through reliable service, attention to detail, and environmentally responsible practices. We're proud to be a trusted partner for families and businesses throughout Santa Rosa. Contact us today and experience the difference personalized attention and quality cleaning can make!
Exceptional Services and Outstanding Reviews
The majority of the reviews for Empire Cleaners are extremely positive, with many customers praising the excellent services they have received. Several reviewers have credited the owner, Sami, with going above and beyond to ensure their satisfaction.
Excellent Customer Service
Many customers have commended the staff at Empire Cleaners for their exceptional customer service. Reviewers have praised Sami, the owner's son, for being warm, friendly, and knowledgeable about the cleaning process. The staff has also been commended for being helpful, courteous, and understanding of customers' needs.
High-Quality Cleaning and Attention to Detail
Reviewers have been impressed with the high-quality cleaning services provided by Empire Cleaners. Many have praised the attention to detail, with some going so far as to say that their delicate items were handled with care and precision.
Convenience and Flexibility
Several reviewers have praised the convenience and flexibility offered by Empire Cleaners. The wash-and-fold delivery service has been particularly popular, as it allows customers to have their laundry cleaned and folded without having to lift a finger.
One Negative Review
However, one reviewer has expressed a negative experience with Empire Cleaners. Britney, who gave the business a 1-star review, claimed that she was berated by the owner over the phone when she called to report an issue with her laundry. She also accused the owner of asking for positive reviews to hide his negative ones.
Resolution and Integrity
In a surprising turn of events, the owner of Empire Cleaners contacted Britney, apologized for his behavior, and offered to make things right. Britney subsequently had a positive experience with the business, praising them for their outstanding service and integrity.
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