At Esteem Cleaners, we've been dedicated to providing top-notch dry cleaning services to the Pasadena and Glendale communities since 1985. Our commitment to excellence has earned us the title of "Dry Cleaner of the Year, " and we're proud to serve our customers with unparalleled expertise and exceptional customer service.
Our Story
Our journey began over three decades ago, when our founder, Ray Rangwala, set out to revolutionize the dry cleaning industry. As a business coach for other cleaners, Ray has facilitated seminars for the Drycleaning Association, teaching his fellow dry cleaners the secrets of environmentally safe "wet cleaning" methods. This approach has allowed us to stand out from the crowd, ensuring that our customers receive the highest quality service while minimizing our ecological footprint.
Our Services
At Esteem Cleaners, we understand that every garment is unique and requires specialized care. That's why we offer a range of services tailored to meet the specific needs of our customers. From wet cleaning and leather cleaning to alterations and wedding gown preservation, we're dedicated to providing exceptional results that exceed our customers' expectations. Our Hi-Tech facilities, combined with our skilled workers, ensure that every garment is treated with the utmost care and attention to detail.
Our Promise
At Esteem Cleaners, we pride ourselves on our commitment to excellence and customer satisfaction. We promise to:
- Always use pure-distilled solvent
- Pre-treat each and every garment
- Ensure your orders are ready on time
- Be environmentally friendly
- Guarantee odor-free clothes
- Never tolerate broken buttons
Our Mission
Our mission is to provide exceptional dry cleaning services that not only meet but exceed our customers' expectations. We strive to build long-lasting relationships with our customers, founded on trust, quality, and exceptional customer service. By combining cutting-edge technology with traditional values, we aim to be the premier dry cleaning service provider in Pasadena and Glendale.
Dry Cleaning Services
Esteem Cleaners has received high praise for their efficient and quality dry cleaning services. Many customers have expressed satisfaction with the quick turnaround time, with some jobs being completed in as little as 2 days. The staff is courteous and professional, with customers appreciating the pickup and drop-off services offered.
Alterations and Specialized Services
The dry cleaner has also received high marks for their alteration services, including hemming and patching. They have also been commended for their ability to clean and preserve delicate items, such as wedding dresses and cashmere sweaters.
Customer Satisfaction
Overall, customers have reported feeling confident in the quality of work provided by Esteem Cleaners. Many have expressed their intent to return for future services, citing the excellent customer service and attention to detail.
Issues with Pricing and Communication
However, a few customers have reported issues with pricing and communication. Some have felt that the pricing was unclear or inconsistent, while others have experienced difficulties with language barriers or cultural misunderstandings.
