Arlene's Cleaners, a family-operated business established in 1980, has been providing top-notch dry cleaning and laundry services in Berkeley for over 30 years. Our team of textile industry experts, armed with state-of-the-art equipment, is committed to delivering superior quality cleaning and unparalleled customer service. With a strong focus on environmental responsibility, we take pride in being a perc-free cleaner, utilizing hand-washing and wet cleaning methods for many of our garments.
Our Services
At Arlene's Cleaners, we understand that every garment is unique, and we treat each one with the utmost care and attention to detail. From spot removal to stain treatment, our team goes the extra mile to ensure your garments look their best without causing any damage. Our extensive range of services includes:
- Leather & Suede: Our professional leather and suede cleaning service caters to jackets, pants, coats, skirts, and more. Trust us to restore the natural beauty and durability of your leather and suede items.
- Drapes & Curtains: Drapes and curtains often harbor dirt and allergens, which can negatively impact your health. We deep clean your drapes to eliminate allergens, leaving your home fresh and clean.
- Comforters & Sheets: Our comprehensive cleaning services extend to comforters, down comforters, sheets, bedspreads, pillows, and pillowcases. Rest easy knowing we'll handle your linens with care.
- Formal Apparels & Dresses: Make a lasting impression at your next formal event by trusting us with your evening gowns and suits. Our professional cleaning service keeps your formal wear looking its best.
- Sweaters: Ensure your sweaters maintain their look and feel by bringing them to us for cleaning. We'll help you preserve your cozy wardrobe staples.
- Wedding Gowns: As a certified wedding gown specialist, we offer alteration, cleaning, pressing, and preservation services for wedding gowns and bridesmaid dresses.
Why Choose Arlene's Cleaners?
1. Quality Cleaning: Our meticulous cleaning process guarantees spotless garments, with no stain left behind.
2. Great Customer Service: We're dedicated to creating a positive customer experience. Our friendly staff is always ready to assist you.
3. Pickup & Delivery: Enjoy our complimentary, reliable, and convenient pickup and delivery service in Berkeley, Oakland, and surrounding cities.
4. Expert Tailoring: Depend on our skilled tailors for expert tailoring and alteration services.
5. Environmental Friendly: We're committed to protecting the environment through perc-free cleaning, hand-washing, and continuous solvent filtration.
6. Easy Scheduling: Schedule a pickup at your convenience by visiting our website. Choose between on-demand or regularly scheduled weekly routes.
Impressive Customer Service
Arlene's Cleaners is praised for its excellent customer service. Many reviewers appreciated the friendly and helpful staff, with some even mentioning specific employees who went above and beyond to ensure their satisfaction.
Quality of Work
The quality of work provided by Arlene's Cleaners is also highly commended. Reviewers were impressed with the attention to detail and the ability to remove tough stains. The alterations services are particularly notable, with several reviewers highlighting the professionalism and expertise of the staff.
Convenience and Value
Arlene's Cleaners is also praised for its convenient location and competitive pricing. Many reviewers appreciated the reasonable fees and the quick turnaround time. Some even mentioned the discounts and promotions offered by the business.
Negative Experiences
However, not all reviewers had a positive experience. A few mentioned instances of poor customer service, such as the business being closed during posted hours or failing to answer phone calls. One reviewer also reported losing an item of clothing.
