At Yaeger Rug & Furniture Cleaners, we are committed to providing exceptional service and unparalleled cleaning solutions to our clients. For over 75 years, we have been the trusted choice for residents and businesses in the Rochester area, offering a wide range of services that cater to their unique needs.
Our Story
Our story began in the early 20th century, when our founders, Yaeger family, responded to the growing demand for quality cleaning services in the Rochester area. They established Yaeger Rug & Furniture Cleaners with a simple yet profound philosophy: to provide exceptional service, backed by expertise and a commitment to excellence.
Our Services
We specialize in a variety of services, including Area Rug Cleaning, Oriental Rug Cleaning, Pet Stain & Odor Removal, Carpet Cleaning, and Furniture Cleaning. Our expert technicians use state-of-the-art equipment and eco-friendly cleaning solutions to ensure that your valuable possessions receive the best possible care.
Our Expertise
At Yaeger Rug & Furniture Cleaners, we pride ourselves on our comprehensive knowledge of cleaning techniques, products, and equipment. We invest in ongoing training to stay abreast of the latest developments in the industry, ensuring that our customers receive the most effective and efficient cleaning solutions.
Our Approach
We understand that every cleaning project is unique, which is why we take the time to understand each client's specific needs and concerns. Our technicians are trained to handle delicate and sensitive materials, and we use a customized approach to ensure that every item receives the attention it deserves.
Our Guarantee
At Yaeger Rug & Furniture Cleaners, we stand behind our work, and we guarantee your satisfaction. We promise to provide exceptional service, effective cleaning solutions, and unparalleled customer care. If you're not completely satisfied with our work, we'll work with you to resolve any issues to your satisfaction.
What Sets Us Apart
We differentiate ourselves from other cleaning services by our commitment to attention to detail, our expertise in niche areas, and our dedication to exceeding customer expectations. Whether you need area rug cleaning, Oriental rug cleaning, pet stain & odor removal, or carpet cleaning, we're here to help you maintain the integrity and appearance of your valuable possessions.
Contact Us
We invite you to explore our services and learn more about what sets us apart. For over 75 years, we have been dedicated to providing exceptional service and unparalleled cleaning solutions to the Rochester area. Contact us today to schedule your cleaning service and experience the Yaeger difference.
Issue with Rug Cleaning Services
The reviews for Yaeger Rug indicate a mixed experience for customers. Some reviewers were extremely satisfied with the services provided, while others had significant issues with the length of time it took to receive their cleaned rugs and the quality of the cleaning.
Quality and Professionalism
Several reviewers praised the professionalism and attention to detail of the technicians, including Dave, Jimmy, and Pam. They highlighted the excellent job done on their rugs, carpets, and area rugs, with many mentioning that the carpets looked like new again. Some reviewers also appreciated the reasonable prices and the staff's customer service.
Length of Time and Communication
Several reviewers expressed frustration with the length of time it took to receive their cleaned rugs, with one reviewer waiting more than three months to get their rugs back. Another reviewer mentioned that they had to call multiple times to check on the status of their rugs.
Negative Experiences
A few reviewers had negative experiences with Yaeger Rug, including damage to their rugs and poor communication. One reviewer was particularly disappointed, stating that the owner did not take responsibility for the damage and regretted trusting the business.
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