At Dry Clean Safari, we take pride in our commitment to providing unparalleled dry cleaning services to our valued customers. With over a decade of experience, we have honed our skills and expertise to offer a level of care and attention to detail that is second to none. Our customers are more than just names and phone numbers to us - they are family. We are deeply grateful for their support and are dedicated to giving back to our community. Our operations manager, Derrick Lee, along with our plant managers, Michael and Terry, oversee our Ventura storefront and processing area, ensuring that every garment is treated with the utmost care and respect.
Superior Service
As a full-service dry cleaner, we prioritize exceptional customer service above all else. With our state-of-the-art 4,500 square foot processing plant, we have the capability to meet any cleaning needs you may have. Our prompt and caring customer service sets us apart from the competition, as evidenced by our recognition as the Favorite Dry Cleaner in Ventura County by the readers of the Ventura County Star for over six years. We understand that your garments are more than just clothes - they are cherished memories and investments. That's why we treat each garment with the utmost care and attention to detail.
Unmatched Convenience
At Dry Clean Safari, we are committed to making your life easier. That's why we offer free pick-up and delivery services, so you can focus on what matters most. Simply call us at (805) 642-1163 to sign up and take advantage of this convenience. We have two locations in Ojai and Ventura to serve you better, and our temporary business hours are 7AM-6PM Monday, Wednesday, and Friday, 8AM-6PM Tuesday and Thursday, and 9AM-4PM on Saturday.
Great Prices
We believe that high-quality dry cleaning services should be accessible to everyone. That's why we offer competitive prices, along with unbeatable coupons and promotions, to make dry cleaning affordable again. We are dedicated to providing exceptional value to our customers without compromising on quality or service.
New Services
We are excited to announce the addition of new services to our repertoire. In addition to our expert dry cleaning services, we now offer carpet cleaning for just $150 for three rooms up to 200 square feet each. We also clean tile and grout, drapes (including take-down and reinstallation), and upholstery. Contact us today for a free estimate!
Positive Experiences
Most reviewers reported excellent service, praising the professionalism, friendliness, and efficiency of the staff. Many were pleased with the quality of the cleaning, alterations, and repairs, with some even stating that they would highly recommend the service to others.
Fast and Reliable Service
Several reviewers mentioned the quick turnaround time, with some receiving their cleaned and pressed items within two business days. Others appreciated the convenience of delivery and pickup services.
Quality of Work
Reviewers were impressed with the thoroughness of the cleaning, with stains and dirt completely removed from their items. Alterations, such as hemming, were also done to perfection.
Negative Experiences
A few reviewers had negative experiences, citing issues with honoring discount cards and coupons, and disagreements over refund policies. Some encountered problems with their orders, such as receiving incorrect items or finding their cleaned items still dirty.
Disputes Over Coupons and Discounts
Some reviewers were unhappy with the store's policy on honoring coupons and discounts, feeling that the rules were unclear or unfairly applied.
Quality Control Issues
A few reviewers experienced quality control issues, such as receiving dirty or incorrect items, which led to frustration and disappointment.
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