Business Details
45 Years
experience
Expert Carpet Cleaning in Chicago, IL
With over 35 years of hands-on experience in the carpet cleaning industry, I take pride in delivering exceptional results through personalized service. My approach combines proven procedures from the Carpet Cleaning Standard with specialized tools like the HOST pile lifting machine to ensure thorough cleaning and lasting results. I prioritize quality over quantity, dedicating ample time to each project to restore carpets to near-new condition. My commitment to eco-friendly practices includes using green-certified cleaning agents and soft water for maximum effectiveness. From furniture protection to mechanical pile lifting and detailed spot removal, every step is executed with precision.I personally handle each job, ensuring transparency, reliability, and a customer-centric experience. My expertise spans residential and commercial projects, including large-scale cleanings like the 13-floor Time/Life Building in Chicago. I emphasize education through resources like my spot removal guide, empowering clients to maintain their carpets between professional cleanings. My focus remains on craftsmanship, environmental responsibility, and building long-term trust with every client I serve.
Services
Carpet Cleaning
Upholstery Cleaning
Spot Removal
Pet Stain Removal
Green Cleaning
Details
- Year established: 1981
Highlights and features
- We offer 35+ years of hands-on carpet cleaning expertise.
- Our owner personally performs every cleaning job.
- We use soft water and green-certified cleaning agents.
- Mechanical pile lifting ensures deep, lasting results.
- Proven procedures eliminate the need for repeat spot cleaning.
Services
Carpet Cleaning
Professional carpet cleaning using the HOST pile lifting machine and soft water for deep fiber penetration. Removes embedded dirt and restores carpet texture while preserving longevity. Ideal for residential and commercial spaces seeking long-lasting, eco-friendly results.
Pet Stain Removal
Specialized pet stain and odor removal using enzyme-based solutions that break down organic matter at its source. Combines thorough cleaning with targeted treatments to eliminate both visible stains and lingering odors in affected areas.
Spot Removal
Effective spot removal process that prioritizes moisture extraction before applying cleaning agents. Uses blotting techniques and weighted absorption to tackle fresh and dried stains without spreading contaminants.
Upholstery Cleaning
Gentle yet thorough upholstery cleaning that preserves fabric integrity while removing soils and allergens. Utilizes low-moisture methods for faster drying and extends the life of furniture and automotive interiors.
Green Cleaning
Environmentally responsible cleaning solutions that meet strict safety standards. Uses biodegradable agents and soft water systems to reduce chemical use while maintaining professional-grade effectiveness for carpets and upholstery.
People
Paul Ottensmann
Owner
With over 35 years in carpet cleaning, Paul personally performs every job using proven methods. He developed expertise through decades of adapting to industry changes while maintaining a focus on quality and customer satisfaction.
Questions
What makes your carpet cleaning different from competitors?
I personally perform every job using the Carpet Cleaning Standard, soft water, and mechanical pile lifting for deeper cleaning that lasts longer.
How do you handle pet stains and odors?
We use enzyme-based treatments like Nature's Miracle to break down both stains and odors, ensuring complete removal when applied correctly.
What preparation is needed before cleaning?
We protect your home by moving furniture, using protective blocks, and covering areas to prevent damage during the cleaning process.
Do you offer eco-friendly cleaning options?
Yes, we use green-certified cleaning agents and soft water to minimize environmental impact while maximizing effectiveness.
How long does the cleaning process take?
Drying time varies but typically takes 6-12 hours, with fans used to accelerate the process while maintaining quality results.
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