Business Details
41 Years
experience
Emergency
services
Professional Carpet & Rug Cleaning Services Knoxville
Established in 1985, we have dedicated ourselves to delivering exceptional carpet and rug cleaning services rooted in proven expertise and industry certifications. Our team holds IICRC certifications in carpet cleaning, water damage restoration, and odor control, ensuring adherence to the highest standards. With decades of combined experience, we utilize state-of-the-art equipment and advanced techniques, including truck-mounted steam cleaning and HOST dry extraction, to address diverse cleaning needs. Our commitment to customer satisfaction is reflected in our personalized approach, transparent communication, and meticulous attention to detail.We serve Knoxville and surrounding areas, offering tailored solutions for residential and commercial clients. Backed by hundreds of satisfied customers, we prioritize quality over cost, ensuring long-lasting results that exceed expectations. Our dedication to continuous learning and industry best practices solidifies our reputation as a trusted leader in the cleaning industry.
Services
Carpet Cleaning
Oriental Rug Cleaning
Upholstery Cleaning
Ceramic Tile Cleaning
Water Damage Restoration
Details
- Year established: 1985
Highlights and features
- We offer 40+ years of combined experience in professional cleaning.
- Our team holds IICRC certifications in multiple specialties.
- We use truck-mounted steam cleaning and eco-friendly solutions.
- We provide personalized service with transparent pricing.
- We guarantee satisfaction with meticulous post-inspection processes.
Associations and certifications
- IICRC
What people say
Friendly and efficient service
Looks as good as new
Highly recommend their services
Professional and courteous
Excellent job quality
Services
Carpet Cleaning
Our truck-mounted steam cleaning removes deep-rooted dirt and stains using high-temperature water extraction. The process includes pre-vacuuming, conditioning, agitation, and drying with airflow optimization. We apply carpet protectors to extend cleanliness and freshness for up to 4-7 hours post-service.
Oriental Rug Cleaning
Specialized care for delicate rugs includes pre-inspection, dye stabilization, and submersion washing. We use softened water and pH-balanced solutions to preserve fibers, followed by controlled drying and fringe grooming. Services include urine decatanninization and moth deterrent application.
Upholstery Cleaning
We clean 90-95% of upholstery fabrics using steam extraction or dry-cleaning solvents for delicate materials. Our process removes soil and stains while maintaining fabric integrity, ensuring safe and effective results for all upholstery types.
Ceramic Tile Cleaning
High-pressure hot water extraction removes embedded grime from tile and grout. We pre-condition surfaces to loosen dirt, then use turbo-cleaning systems to restore tile appearance and eliminate grease buildup in commercial and residential settings.
Water Damage Restoration
Emergency water extraction and structural drying services utilize industrial equipment to mitigate damage. We dry affected areas within days, prioritizing safety and health while restoring properties to pre-damage conditions using advanced moisture detection tools.
People
Kerry McDuffie
Owner
With over 40 years in the cleaning industry, Kerry founded Superior Carpet & Rug Cleaning in 1985. He holds IICRC certifications and specializes in rug analysis, water damage restoration, and customer service excellence.
Questions
What carpet cleaning methods do you use?
We use truck-mounted steam cleaning for deep cleaning and HOST dry extraction for delicate carpets, both proven to remove 95%+ of soil and allergens.
Do you clean area rugs on-site or off-site?
We clean all rugs off-site in our facility using specialized equipment to ensure thorough cleaning and proper drying conditions.
How long does carpet drying take after cleaning?
Drying typically takes 4-7 hours using our high-speed air movers and temperature-controlled drying systems for optimal results.
Are your cleaning products safe for pets and children?
Yes, we use eco-friendly, non-toxic solutions that are safe for families and pets while maintaining cleaning effectiveness.
Do you offer emergency water damage services?
We provide 24/7 emergency water extraction and drying services for residential and commercial properties in the Knoxville area.
How often should carpets be professionally cleaned?
The IICRC recommends professional cleaning every 12-18 months, or more frequently for homes with pets, children, or allergy sufferers.
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