Business Details
23 Years
experience
Emergency
services
Utah's Premier Carpet Cleaning Experts
Action Extraction has been delivering exceptional carpet cleaning and water damage restoration services across Utah since 2003. Founded by Ryan Wilcock, a former civil engineer with deep expertise in cleaning chemistry and thermodynamics, our family-owned business combines technical precision with personalized service. Our team utilizes the Aerotech XT Truckmountthe most powerful cleaning system availablecapable of generating water temperatures up to 300F and vacuum power three times stronger than industry standards. This advanced equipment, paired with biodegradable, residue-free cleaning products, ensures maximum soil removal while maintaining environmental safety. We specialize in residential and commercial carpet cleaning, tile & grout restoration, upholstery services, and emergency water damage mitigation. Our commitment to transparency is reflected in our honest pricing model, which charges only for cleanable square footage without hidden fees.With over two decades of local experience, we pride ourselves on being 'big enough to deliver excellence, yet small enough to care' about every client interaction. Our technicians undergo rigorous training to master complex spot removal techniques, successfully eliminating even 'permanent' stains caused by pet accidents, paint spills, and organic matter. Customer satisfaction is guaranteed through meticulous pre- and post-cleaning walkthroughs, optional carpet protection treatments, and furniture-moving services that accommodate client preferences. This combination of technical innovation, ethical practices, and community-focused service has earned us a loyal customer base and recognition as Utah's premier carpet care specialists.
Services
Residential Carpet Cleaning
Commercial Carpet Cleaning
Tile & Grout Restoration
Upholstery Cleaning
Water Damage Mitigation
Spot Removal Services
Pet Odor Treatment
Carpet Drying Services
Sewer Damage Cleanup
Carpet Repair & Installation
Details
- Year established: 2003
Highlights and features
- 20+ years of specialized carpet cleaning experience with engineering-grade equipment
- Aerotech XT Truckmount system with 3x industry-standard suction power
- Family-owned business combining technical expertise with personalized service
- Biodegradable, residue-free cleaning products safe for pets and children
- Transparent pricing model charging only for cleanable square footage
What people say
Prompt and professional service
Amazing pricing on carpet cleaning
Left carpets looking like new
Professional and reasonably priced
Saved carpets after paint spill
Services
Residential Carpet Cleaning
Our residential carpet cleaning service utilizes the Aerotech XT Truckmount system with water temperatures exceeding 150F to eliminate deep-seated dirt and pathogens. The multi-step process includes pre-spraying with biodegradable solution, rotary extraction, and optional protector application. Technicians spend 25% more time per room compared to industry standards, ensuring maximum soil removal while preserving carpet longevity. This service extends time between cleanings by creating soil-repellent fibers.
Water Damage Mitigation
Emergency water damage services focus on rapid extraction using truck-mounted systems capable of removing 3,000 gallons per hour. Our technicians perform structural drying with industrial dehumidifiers and moisture detection equipment to prevent mold growth. We handle category 1-3 water losses including sewer backups, employing OSHA-compliant safety protocols. Post-extraction carpet pad replacement and antimicrobial treatments ensure complete restoration.
Tile & Grout Restoration
Tile and grout cleaning employs high-temperature water (up to 300F) to dissolve oily residues in grout lines. The process includes pre-spraying with pH-neutral cleaners, manual grout brushing, and extraction using specialized wand attachments. Our technicians treat natural stone surfaces like granite and travertine with care, maintaining surface integrity while achieving 98% soil removal. Post-cleaning sealant application protects grout from future staining.
Pet Odor Elimination
Pet odor treatment combines enzymatic cleaners with deep extraction to eliminate urine crystals and bacteria. For severe cases, we perform carpet lifting, subfloor treatment, and pad replacement. Our technicians use blacklight detection to identify hidden contamination areas. The multi-stage process includes pre-treatment, hot water extraction at 250F, and antimicrobial application to prevent bacterial regrowth, ensuring complete odor elimination.
Commercial Carpet Maintenance
Commercial cleaning services cater to office spaces, retail locations, and hospitality venues. We use zoned cleaning techniques to minimize business disruption, with night-time operations available. The process includes high-traffic area pre-treatment, truckmount extraction with 4,000 psi suction, and rapid-dry settings for 6-8 hour turnover. Our technicians follow IICRC standards for commercial carpet care, providing maintenance schedules to extend carpet lifespan.
People
Ryan Wilcock
Founder & Owner
Ryan Wilcock founded Action Extraction in 2003 after transitioning from civil engineering. With 13 years of industry experience, he developed specialized cleaning methodologies leveraging thermodynamic principles. A Utah State University graduate, Ryan oversees technical operations and equipment selection, ensuring scientific rigor in service delivery while maintaining family-business values.
Questions
What makes your carpet cleaning more effective than competitors?
Our Aerotech XT Truckmount generates water 60°F hotter with 3x the suction power of standard equipment, removing 25% more soil while using eco-friendly cleaning solutions.
How long does carpet take to dry after cleaning?
Drying times range from 4-12 hours depending on humidity and carpet type. We prioritize thorough cleaning over artificially fast drying times that compromise soil removal effectiveness.
Can you remove old, set-in stains?
Yes, we successfully remove 95% of 'permanent' stains using professional spotters and heat extraction. Success depends on carpet age, stain type, and prior cleaning attempts.
Do you move furniture during cleaning?
We move standard furniture like couches and tables, but avoid heavy items like pianos. Clients may choose to move items themselves—we charge only for cleanable square footage.
Are your cleaning products safe for pets and children?
All products are biodegradable and non-toxic. We avoid residue-forming chemicals, ensuring safety for households with pets and young children.
Do you handle water damage insurance claims?
We provide emergency water extraction services but do not file insurance claims. Our documentation supports client claims while maintaining impartiality in the process.
