Our Story
At Empire Cleaning, we're more than just a window cleaning company - we're a family-owned and operated business with a commitment to customer-friendliness and exceptional service. Our story began with a simple mission: to provide top-notch cleaning services to residential, commercial, and high-rise properties across Kansas City. We take pride in every aspect of our work, from the initial consultation to the final cleanup.
Our Services
As a premier window cleaning company, we offer a comprehensive range of services designed to meet the unique needs of our customers. From residential window cleaning to commercial gutter cleaning, our expertise extends to high-rise window washing, pressure washing, glass restoration, and more. We've developed a rigorous process to ensure a job well done, every time. Our technicians are certified professionals who bring years of experience and expertise to every job.
Why Choose Us?
At Empire Cleaning, we're more than just a cleaning company - we're a partner in your business. We understand the importance of a first impression, and we're committed to delivering exceptional results through professional services and a thorough touch. Our team is composed of highly trained and certified professionals who have undergone rigorous training and have years of experience in the industry. We're also proud to be certified by the International Window Cleaning Association (IWCA) and fully insured, ensuring that our work is not only exceptional but also backed by the highest level of professionalism.
Our Certifications and Credentials
- OSHA 1910 and Highrise instructor for expertsafetyservices.com
- Certified Safety Instructor for the IWCA
- Certified-International Window Cleaning Association (Highrise/Commercial/Residential Technician)
- Power Washers North America (Environmental, Building Wash, House Wash, Flat Surfaces)
- CPR, first aid & AED
- Sunbelt Aerial Lift and Scaffolding/Swing-stage
- OSHA 1910 Walking/Working surfaces
What Sets Us Apart
At Empire Cleaning, we believe that attention to detail, combined with a commitment to customer service, sets us apart from the competition. We take pride in every aspect of our work, from the initial consultation to the final cleanup. Our team of certified professionals are dedicated to delivering exceptional results, and our unwavering commitment to quality ensures that every customer receives the best possible service.
What Our Customers Say
At Empire Cleaning, we take pride in our ability to deliver exceptional results, every time. Here's what some of our satisfied customers have to say:
- "I have been having Empire Clean my windows for over 15 years. They do a great job and are careful inside and out. They are always on time and professional in all ways. I highly recommend them for window cleaning as well as gutter cleaning." - Tom T.
- "Team was on time and extremely professional. Empire understands customer service and communication.would I use them again? Well Jorge and his Team have been taking care of us since he started his business! Great Job Empire!" - David C.
Overview of 5-Star Reviews for Empire Window Cleaning and Gutter Services
The following review highlights the exceptional service and workmanship provided by Empire Window Cleaning and Gutter Services. Numerous customers have praised the company's professionalism, punctuality, and attention to detail in their reviews.
Professionalism and Communication
Empire's staff, from the office to the on-site team, has been consistently praised for their courteous and professional approach. Customers have appreciated the clear communication, prompt scheduling, and organized process. The company's commitment to customer service is evident in every interaction.
Quality of Work
The quality of Empire's work has been outstanding, with customers praising the thoroughness and attention to detail of their cleaners. Whether it's window cleaning, gutter cleaning, or other services, Empire has consistently delivered high-quality results.
Positive Experiences
Empire has received numerous positive reviews, with customers praising the company's ability to understand and meet their needs. Specifically, customers have appreciated the following:
- Professionalism and punctuality of the on-site team
- Clear communication and responsiveness throughout the process
- Thorough cleaning and attention to detail
- Fair pricing and competitive rates
- Excellent customer service and satisfaction guarantees
Lessons Learned and Improvement
One reviewer highlighted a minor issue with the initial cleaning team, but Empire's responsiveness and willingness to make it right was impressive. This shows that the company takes customer feedback seriously and is committed to continuous improvement.
Comparison and Conclusion
Overall, Empire Window Cleaning and Gutter Services have demonstrated exceptional professionalism, quality of work, and customer service. While no company is perfect, Empire's willingness to learn from feedback and improve is a testament to their commitment to customer satisfaction.
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