Your Air, Your Health, Our Priority
Optim Air USA is a veteran family-owned and operated Air Duct & Dryer Vent Cleaning Company serving the Lehigh Valley and beyond. With a commitment to exceptional customer service, we prioritize the health and wellbeing of our community by delivering thorough air duct and dryer vent cleaning services.
Our Mission
Our mission is to empower homeowners to breathe cleaner and healthier by providing comprehensive air duct and dryer vent cleaning services, promoting improved indoor air quality and maximizing efficiency.
Our Expertise
Air Duct Cleaning
Our meticulously designed air duct cleaning process utilizes the powerful Rotobrush Beast, a rotating brush/vacuum combination, alongside Envirocon, a powerful sanitizer. This dynamic duo effortlessly eliminates dust, dirt, allergens, bacteria, and unpleasant odors from your entire air duct system.
Dryer Vent Cleaning
We meticulously clean both the interior and exterior of your dryer vent, ensuring complete removal of lint and debris. This thorough approach prevents fire hazards, improves drying efficiency, and restores optimal performance to your dryer.
Core Values
- Integrity: We uphold the highest ethical standards and transparency in all our interactions.
- Customer Focus: Your satisfaction is our top priority. We go above and beyond to address your unique needs and concerns.
- Professionalism: Our certified technicians are punctual, respectful, and committed to delivering exceptional service.
- Community Involvement: We proudly support and contribute to the well-being of our local community.
Our Guarantee
Optim Air USA is committed to delivering outstanding results. We stand behind our work with a 100% satisfaction guarantee. Should you have any concerns or issues, we will promptly address them to your complete satisfaction.
Professionalism and Customer Service
The majority of reviews praised Optim Air's professionalism, customer service, and communication. Many customers appreciated the prompt responses, thorough explanations of the service, and accommodating nature of the team. The owners, Kathleen and Tom, were specifically highlighted for their knowledge, honesty, and friendliness.
Thoroughness and Quality of Work
Reviewers consistently praised the team's attention to detail and thoroughness in cleaning ducts, vents, grills, exhaust fans, and dryers. They were impressed with the ability to navigate difficult spaces and overcome challenges to ensure a job well done.
Value for Money
Several customers felt that Optim Air's services were reasonably priced, considering the quality and thoroughness of the work. They were willing to pay a premium for the expertise and professionalism offered by the company.
Exceptionally Good Reviews
Some reviewers went above and beyond to praise Optim Air's exceptional service. For example, one customer mentioned that their home "seemed new again" after the cleaning, while another claimed that the team's professionalism and kindness won over their 6-year-old son.
Areas for Improvement
One reviewer experienced a negative incident with their dryer not working properly after the cleaning, which was attributed to the team not cleaning the vent thoroughly. The company eventually apologized and corrected the issue.
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