At Dry Clean Express, we're more than just a dry cleaning service. We're a family-owned and operated business that has been serving the West LA community for over 30 years. Our commitment to excellence, attention to detail, and dedication to customer satisfaction have made us a trusted name in the industry.
Our Story
Founded in 1984 by the oldest of three brothers, Ray, Dry Clean Express was initially a small, single-service counter. Over the years, we expanded to four convenient locations in West LA, with a team of experts committed to providing top-notch services. Our mission is to make dry cleaning and related services hassle-free, saving you time and effort while ensuring your garments are beautifully cleaned and preserved.
Our Services
We offer a range of services, including dry cleaning, wedding dress cleaning and preservation, alterations, shirt laundry, fluff and fold, rug cleaning, and drapery cleaning. Our services are tailored to meet the unique needs of each garment, using the latest techniques and solvents to bring back your clothes to their original color and texture. Whether you have a delicate silk fabric or a heavily soiled garment, we've got you covered.
Why Choose Us
Our team is dedicated to providing exceptional service, prompt turnaround times, and attention to detail. We understand the importance of preserving your memories, which is why we use environmentally friendly machines and cleaning detergents. At Dry Clean Express, we're committed to saving you time, effort, and money while ensuring your garments are beautifully cleaned and preserved.
Get in Touch
Connect with us to schedule a pick-up, make changes to your delivery, or to ask about a service request. We'd be delighted to assist you. Call us at 310-312-1277 or email us at abeajna@gmail.com. Follow us on social media to stay updated on our latest promotions, discounts, and services.
Service and Quality
The majority of reviewers praise the dry cleaner for providing excellent service and quality work. Many customers have been going there for years and have never had any problems. They commend the staff for being friendly, accommodating, and reliable. Some reviewers specifically mention the owner's presence on site and his willingness to replace lost or damaged items.
Pricing
However, some reviewers express concerns about the pricing. A few mention that it is high, with one reviewer paying $130 for a suit, blazers, and dress shirts. Another reviewer recommends Brockton Cleaners across the street, which they say offers better service at half the price.
Customer Service
Unfortunately, a few reviewers have had negative experiences with the customer service. One reviewer reports being spoken to rudely by the owner, who also insulted them. Another reviewer describes the owner as sexist and rude. Some reviewers express frustration with the staff's failure to apologize for mistakes or lost items.
Laundry and Alterations
Reviewers rave about the dry cleaner's ability to do laundry and alterations quickly and efficiently. Some mention that they can receive their laundry overnight, and others appreciate the reasonable prices for alterations.
Conclusion
While some reviewers had positive experiences with the dry cleaner, others were unhappy with the pricing, customer service, and quality of work.
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