Business Details
50+ Years
experience
Emergency
services
Trusted Damage Restoration & Carpet Cleaning Services in Columbia, SC
Founded in 1959, Sincerely Yours has established itself as a trusted name in damage restoration and carpet cleaning across Columbia, South Carolina. Our family-owned business operates with unwavering principles of integrity, honesty, and exceptional service, serving both residential and commercial clients. With over six decades of experience, we specialize in 24-hour emergency water damage restoration, fire and smoke damage cleanup, mold remediation, and comprehensive cleaning services for carpets, upholstery, drapery, and fine oriental rugs. Our team of certified technicians utilizes state-of-the-art equipment and adheres to industry standards, including the IICRC S500 guidelines, to ensure thorough and effective restoration. Recognized by the Better Business Bureau with an A+ rating, we maintain accreditations from the IICRC, IAQA, and EPA, alongside holding licenses for lead inspection and asbestos building inspection.Our commitment to community service and customer satisfaction has solidified our reputation as a local tradition, handling over 251,001 projects with a dedicated team of 17 professionals. We prioritize rapid response times, transparent communication, and personalized solutions to minimize stress during challenging situations. Our thermal imaging technology identifies hidden water damage, preventing future complications, while our meticulous mold removal process ensures safe, healthy environments. From initial assessment to final restoration, Sincerely Yours guarantees quality workmanship, quick turnaround times, and a friendly approach that reflects our deep roots in the Columbia community.
Services
Water Damage Restoration
Fire Damage Cleanup
Mold Removal
Carpet Cleaning
Oriental Rug Cleaning
Drapery & Upholstery Cleaning
Disinfection Services
Details
- Year established: 1959
Highlights and features
- 24/7 emergency response for water and fire damage restoration
- Certified technicians with over 60 years of local expertise
- Family-owned business with A+ Better Business Bureau rating
- Thermal imaging technology for precise water damage detection
- EPA-licensed lead inspection and asbestos certification
Associations and certifications
- IICRC
- IAQA
- EPA
- Licensed Asbestos Building Inspector
Services
Water Damage Restoration
Our 24/7 water damage restoration service addresses emergencies from burst pipes, sewage backups, and storms. Using thermal imaging and industrial drying equipment, we extract water, dry structures, and restore properties to pre-loss condition while coordinating with insurance providers. Certified technicians follow IICRC S500 standards to prevent mold growth and structural compromise.
Fire Damage Cleanup
We provide comprehensive fire and smoke damage restoration, including soot removal, odor elimination, and structural repairs. Our team responds within hours to secure properties, assess damage, and begin cleanup using specialized equipment. We handle water damage from firefighting efforts and restore affected areas to safe, habitable conditions.
Mold Removal
Certified professionals identify and eliminate mold infestations using containment protocols to prevent spore spread. We address moisture sources, remove contaminated materials, and apply antimicrobial treatments. Our process follows safety standards to protect occupants from health risks associated with mold exposure in residential and commercial properties.
Carpet Cleaning
Our truck-mounted extraction systems deep-clean carpets and upholstery, removing allergens, stains, and odors. Technicians apply pH-balanced solutions and protect fibers with Scotchgard treatments. We service residential clients and businesses, offering flexible scheduling and furniture blocking/padding to minimize disruption during cleaning.
Oriental Rug Cleaning
Specialized 10-step process for oriental and area rugs includes dusting, washing, fringe cleaning, and pH testing. We hand-wash delicate fibers in a dedicated 2,200 sq ft facility, using methods tailored to rug materials and dyes. Pickup and delivery available for convenience, ensuring heirloom rugs regain their original appearance and value.
People
Sharon
Owner
Sharon leads Sincerely Yours with a commitment to maintaining the family legacy established in 1959. She oversees operations and customer relations, ensuring adherence to the company's founding principles of integrity and exceptional service.
Pam
Office Manager
Pam coordinates administrative operations and client communications, bringing organizational expertise to support the team's 24/7 restoration services while maintaining the company's customer-centric approach.
Davahn
Lead Technician
Davahn supervises technical operations with over a decade of experience in water damage restoration and mold remediation, ensuring field teams follow industry standards and safety protocols during emergency responses.
Victoria
Property Restoration Specialist
Victoria specializes in post-disaster property assessments and restoration planning, combining technical knowledge with client communication skills to guide customers through the recovery process efficiently and compassionately.
Steven
Project Manager
Steven coordinates large-scale restoration projects, managing timelines and resources to ensure timely completion while maintaining quality standards and compliance with insurance requirements for commercial and residential clients.
Questions
What emergency services do you offer?
We provide 24/7 water damage restoration, fire damage cleanup, and mold removal services with rapid response times across Columbia and surrounding areas.
Are your technicians certified?
Yes, our team holds IICRC, IAQA, and EPA certifications, along with specialized licenses for lead inspection and asbestos assessment.
How do you handle oriental rug cleaning?
We use a 10-step process in our dedicated facility, including fiber testing, hand washing, and fringe restoration, to preserve rug quality and value.
Can you work with insurance companies?
Yes, we coordinate directly with insurance providers to streamline claims processing and minimize out-of-pocket expenses for property owners.
What areas do you service?
We serve Columbia, SC and surrounding communities, providing both residential and commercial restoration and cleaning services.
How do you address mold concerns?
Our certified technicians perform containment, removal, and antimicrobial treatments following safety protocols to eliminate mold and prevent recurrence.
