Cleaning for a healthier, happier home
Who We Are
The Carpet Doctors LLC emerged in 2015 as a family-founded business driven by a profound mission: to empower central Ohio communities with accessible, high-quality, and affordable flooring maintenance services. Our founders, with over 15 years of combined janitorial expertise, recognized the need for a comprehensive and accessible cleaning solution for carpets and various flooring types.
Our Expertise
We specialize in rejuvenating and preserving all types of flooring, including:
- Carpet Cleaning: Our comprehensive approach eliminates dust, allergens, and stains, leaving carpets fresh and vibrant.
- Upholstery Cleaning: We restore upholstery to its original glory, removing dirt, grime, and allergens.
- Wood Floor Cleaning: We meticulously restore and protect hardwood floors, bringing out their natural beauty.
- Tile & Grout Cleaning: We meticulously remove grime and restore the original gleam of ceramic and porcelain surfaces.
Our Commitment
At The Carpet Doctors, we take pride in delivering exceptional customer service. Our personalized approach involves:
- Detailed Inspection: We assess the condition of your flooring to identify cleaning needs.
- Custom Solutions: We create a tailored cleaning plan based on your specific requirements and budget.
- Communication & Transparency: We keep you updated throughout the process and answer any questions you have.
- Guaranteed Satisfaction: Our 60-day peace of mind satisfaction guarantee ensures you are delighted with the results.
Why Choose The Carpet Doctors?
- Experience & Expertise: Decades of experience combined with advanced cleaning technologies for exceptional results.
- Competitive Pricing: Affordable plans designed to fit your budget and needs.
- Professionalism & Reliability: Punctual arrival, courteous technicians, and meticulous cleaning standards.
- Customer-Focused Approach: Personalized attention and commitment to your specific needs.
Excellent Customer Experience
The Carpet Doctors have received overwhelmingly positive reviews from customers, with all reviewers giving 5-star ratings. The common themes among the reviews include praise for the company's excellent service, professionalism, punctuality, and high-quality work.
Professionalism and Punctuality
Many reviewers highlighted the professionalism and punctuality of the service technicians, particularly Alex, who was mentioned by name in several reviews. Reviewers appreciated the prompt arrival and timely completion of the work, as well as the technicians' ability to work around furniture and other obstacles.
High-Quality Work
The quality of the carpet cleaning services was consistently praised by reviewers, with many stating that their carpets looked like new again after the service. Reviewers were impressed by the ability of The Carpet Doctors to remove tough stains and odors, including pet stains and coffee spills.
Customer Service
The customer service provided by The Carpet Doctors was highly praised by reviewers, with many commenting on the ease of scheduling and communication with the company. Reviewers appreciated the technicians' ability to explain the cleaning process and provide guidance on how to maintain their carpets.
Recommendations
All reviewers highly recommended The Carpet Doctors to others, citing their excellent service, professionalism, and high-quality work. Many reviewers stated that they would use the company again in the future and had already referred friends and family.
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