Business Details
23 Years
experience
Trusted Carpet & Upholstery Cleaning Services in Santa Clara
Genesis Carpet Cleaning has been serving the San Jose area since 2003, delivering professional and detail-oriented cleaning solutions for carpets, rugs, upholstery, and mattresses. Our family-owned business prioritizes eco-friendly practices, utilizing advanced steam cleaning technology and non-toxic agents to ensure safe, effective results for residential and commercial clients. With over two decades of experience, we guarantee 100% satisfaction through transparent pricing, personalized service, and a commitment to restoring the freshness and longevity of your flooring and furniture.Our team of trained technicians employs industry-leading equipment, including truck-mounted systems heating water to 225F, to tackle even the toughest stains while adhering to carpet manufacturers' specifications. We pride ourselves on building long-term trust through reliability, competitive pricing, and a re-cleaning policy that underscores our dedication to excellence.
Services
Carpet Cleaning
Area Rug Cleaning
Upholstery Cleaning
Pet Stain Removal
Mattress Cleaning
Details
- Year established: 2003
Highlights and features
- We use eco-friendly, non-toxic cleaning agents safe for families and pets
- Advanced truck-mounted systems heat water to 225F for deep stain removal
- Affordable pricing with no hidden fees or surprise costs
- 100% satisfaction guarantee with free re-cleaning within 5 days
- Over 20 years of experience serving residential and commercial clients
What people say
Spotless results
Professional staff
Pet odor eliminated
Quick drying time
Fair pricing
Services
Carpet Cleaning
Our truck-mounted hot water extraction system heats water to 225F, effectively removing deep-seated dirt and stains while preserving carpet fibers. Using eco-friendly solutions and the RX-20 rotating tool, we restore carpets to like-new condition. The process includes pre-vacuuming, stain pre-treatment, steam rinsing, and fringe cleaning for area rugs, ensuring thorough results that meet manufacturers' specifications.
Area Rug Cleaning
Specializing in both handmade and machine-made rugs, including Persian, Turkish, and Oriental styles, we employ pH-balanced cleaning agents tailored to fabric types. Our two-phase process includes pre-inspection for dye stability, in-house or on-site cleaning with protective measures, and fringe brightening. We handle delicate materials like wool, silk, and cotton blends with care to maintain their value and appearance.
Upholstery Cleaning
Revitalize sofas, chairs, and vehicle upholstery using commercial-grade deep cleaning systems that remove embedded soils without damaging fabrics. Our technicians identify fabric types to select appropriate pH-specific solutions, employing gentle agitation techniques for stain removal. The process includes spot testing, soil extraction, and post-treatment with UV protection to prolong furniture lifespan and maintain vibrant colors.
Pet Stain Removal
Target persistent pet stains and odors using enzyme-based treatments that break down organic matter at the molecular level. Our multi-step process includes pre-vacuuming, pH-adjusted pre-treatment, hot water extraction, and antimicrobial application to eliminate bacteria. We address subfloor contamination risks and offer replacement recommendations for irreparable damage, ensuring complete odor elimination and hygiene restoration.
Mattress Cleaning
Combat allergens and bacteria with high-temperature steam cleaning and anti-allergen post-treatment. Our process targets dust mites, dead skin cells, and moisture buildup through deep extraction, UV sanitization, and bacterial deodorization. Mattress cleaning improves sleep quality by reducing asthma triggers and extends bedding lifespan while maintaining fabric integrity through temperature-controlled equipment.
People
Andrew Gonzalez
Owner
Andrew founded Genesis Carpet Cleaning in 2003, growing it from a single van operation to an industry leader. With over 20 years of hands-on experience, he oversees daily operations and maintains quality standards. Andrew personally trains technicians and ensures customer satisfaction through his direct involvement in complex cleaning challenges.
Questions
How often should I professionally clean my carpets?
We recommend cleaning every 6-12 months depending on foot traffic. High-traffic homes with pets or children may benefit from more frequent maintenance to preserve appearance and longevity.
What's the drying time after carpet cleaning?
Carpets typically dry in 4-6 hours with our low-moisture system. We provide shoe covers and recommend waiting until fully dry before replacing heavy furniture to prevent moisture transfer.
Can you remove pet urine odors from carpets?
Yes, our enzymatic treatments break down organic compounds causing odors. For severe cases, we may recommend padding replacement to ensure complete odor elimination and prevent future issues.
Should I move furniture before carpet cleaning?
We recommend removing small items and breakables. Our team moves light furniture at no extra charge but advises professional assistance for heavy or valuable pieces to prevent damage.
Do you offer mattress cleaning services?
Yes, our mattress cleaning uses steam technology and anti-allergen treatments to remove dust mites, bacteria, and stains. This 1-2 hour service improves sleep quality and extends mattress lifespan.
