At Complete Carpet Restoration, we take pride in our commitment to providing exceptional cleaning services to our valued clients. With over 35 years of experience, we have established a reputation for delivering high-quality results and outstanding customer service. Our family-owned and operated business has been serving the Pomona, Chino Hills, La Verne, West Covina, and surrounding communities, ensuring that our customers receive personalized attention and care.
Our Services
We specialize in a wide range of innovative solutions, quality customer service, state-of-the-art technology, and competitive prices. Our certified technicians are equipped with expert-level knowledge in carpets and flooring, ensuring that every service call is executed with precision and attention to detail. From residential to commercial cleaning, we cater to a variety of clients, including homeowners, businesses, and institutions.
Residential Services
We understand the importance of maintaining a clean and comfortable living or working space. Our residential services include:
- Carpet Cleaning: Our advanced equipment and eco-friendly cleaning solutions ensure a deep and thorough cleaning of your carpets, leaving them looking like new.
- Upholstery Cleaning: Our gentle yet effective cleaning solutions and techniques revive the appearance of your upholstered furniture, removing dirt, stains, and odors.
- Tile & Grout Cleaning: Our specialized cleaning solutions and technicians remove dirt, grime, and stains from your tile and grout, restoring their original luster.
Commercial Services
As a trusted partner for commercial clients, we provide customized cleaning solutions tailored to meet the unique needs of your business. Our commercial services include:
- Carpet Cleaning: We utilize advanced equipment and eco-friendly solutions to deep clean your commercial carpets, ensuring a clean and hygienic environment.
- Upholstery Cleaning: Our gentle and effective cleaning solutions revive the appearance of your commercial upholstery, removing dirt, stains, and odors.
- Tile & Grout Cleaning: Our specialized cleaning solutions and techniques remove dirt, grime, and stains from your commercial tile and grout, restoring their original appearance.
Why Choose Us?
At Complete Carpet Restoration, we pride ourselves on:
- Excelence in Service: We strive to deliver exceptional results, utilizing innovative solutions, exceptional customer service, and state-of-the-art technology.
- Quality of Work: Our certified technicians are equipped with expert-level knowledge in carpets and flooring, ensuring that every service call is executed with precision and attention to detail.
- Experience & Innovation: We take every service call as an opportunity to exceed expectations and establish a lifetime customer.
Our Process
From start to perfection, our certified technicians follow a meticulous approach to ensure unparalleled results:
1. Pre-Spotting: We pre-treat any stubborn stains or dirt before applying our advanced cleaning solutions.
2. Deep Cleaning: Our powerful cleaning equipment and eco-friendly solutions penetrate deep into the carpet fibers, removing dirt and grime.
3. Color Brightener: Our specialized solutions enhance the color and appearance of your carpets, leaving them looking like new.
4. Mild Deodorizer: We apply a gentle, non-toxic deodorizer to eliminate odors and leave a fresh, clean scent.
5. Light Furniture Moving: Our technicians carefully move light furniture to ensure a thorough and efficient cleaning process.
6. Steam Rinse: We utilize our state-of-the-art steam rinse system to remove dirt, grime, and cleaning solution residue from your carpets.
7. Quick Drying Time: Our advanced equipment and techniques ensure quick drying times, minimizing downtime and ensuring your carpets are ready for use in no time.
Read What Our Customers Say
From exceptional customer service to outstanding cleaning results, our clients rave about their experiences with Complete Carpet Restoration. You can read their testimonials and reviews on our website to gain a better understanding of the level of service and quality we provide.
Overall Experience
The majority of customers have had a positive experience with Complete Carpet Restoration, with 22 out of 25 reviewers giving the company a 5-star rating. The reviews highlight the professionalism, punctuality, and excellent work of the technicians, particularly Brad Brown and Danny A. Many customers have mentioned that they would highly recommend the company to friends and family.
Services
The company offers a range of services, including general carpet cleaning, pet stain and odor removal, upholstery cleaning, and more. Customers have praised the company's ability to remove tough stains and odors, including pet stains and massage oil stains.
Customer Service
Many customers have appreciated the company's customer service, citing prompt responses, friendly and professional technicians, and efficient service. Some customers have mentioned that the company goes above and beyond to ensure customer satisfaction.
Pricing
Several customers have praised the company's competitive pricing, stating that it is reasonable and good value for the service received.
Issues
While most customers have had a positive experience, two customers mentioned issues with scheduling and communication. One customer, Vicky R., gave the company a 4-star rating due to a mistake with scheduling, but praised the company's responsiveness and solution to the problem.
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